Maintenance Technician

About the role

The Maintenance Technician plays a central role in the daily operation of Heirloom's New Orleans Property Portfolio, with a particular focus on HVAC system maintenance in addition to general property maintenance. In partnership with Property Operations and Housekeeping, the Maintenance Technician is responsible for executing on property repairs and preventative maintenance to ensure that all properties fulfill Heirloom's property and brand standards.

Responsibilities

• Handling scheduled preventative maintenance and basic repairs and maintenance, including essential home repairs such as repairing/replacing garbage disposals, unclogging drains, replacing toilets, replacing ceiling fans
• HVAC maintenance: performing routine maintenance, diagnostics, and repairs on mini-split/ductless HVAC systems across the portfolio
• Hanging and mounting art, mirrors, decor, light fixtures, hooks, floating shelves
• Basic landscaping and groundskeeping: weed whacking, mowing, weeding
• Basic carpentry repairs: repairing/replacing broken support rails in beds and couches, replacing balcony banisters
• Drywall repair (patching and painting)
• Assisting with conducting routine inspection of premises, equipment, and systems
• Diagnosing mechanical, plumbing, and electrical issues and correcting them or coordinating with the Property Manager to schedule repairs, as necessary
• Assisting in overseeing technicians when professional repairs are necessary
• Reporting any needed repairs, low stock items, and facilities maintenance needs in a timely fashion
• Assisting with new property installations on an as needed basis
• Hanging and mounting art, decor, window treatments, mirrors, and light fixtures
• Stocking and maintaining the company tool kit
• Assuming emergency on-call duty, when assigned
• Special projects, as assigned

Requirements

• Must have a valid driver's license, an upstanding driving record, and access to their own dependable truck and/or van (monthly mileage reimbursement will be provided, based on IRS guidelines)
• Must be a licensed HVAC technician
• Lives in close or commutable proximity to New Orleans (within 30 minutes)
• Prior in-house maintenance experience (3-5+ years)
• Highly proficient in the use of hand and power tools
• Prior experience with hanging and mounting art, mirrors, decor, window treatments, and decor
• Prior experience with drywall repairs and painting
• Basic carpentry: comfortable repairing a broken bed support beam, building a basic floating shelf, repairing a screen door
• Basic plumbing: can repair and replace a toilet and garbage disposal, can unclog a drain and knows when a professional should be called
• Can replace and hang electrical fixtures: pendants, sconces, ceiling fans
• Able to comfortably lift 50lbs and climb a ladder

Qualifications

• Bilingual (English/Spanish) is a big plus, but not a firm requirement
• Any kind of construction background or trade certification is a big plus, but not a firm requirement

Schedule

The work schedule is variable and is based on the guest schedule; some weekend and evening availability may be required. 2 days off/week.

Benefits

Full-time hourly role with benefits (PTO, health insurance, 401k etc).

Pay

Monthly mileage reimbursement will be provided, based on IRS guidelines.