Maintenance Technician

About the role

The Service Technician position is part of the Maintenance Department and reports directly to the Community Director and Service Director. This role is non-exempt and plays a crucial part in ensuring the cleanliness, appearance, safety, and functionality of the property.

Essential Duties and Responsibilities

• Completes assigned work orders and routine upkeep within 24 to 48 hours.
• Prepares vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a punch list, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting work.
• Accesses and obtains materials, supplies, equipment, tools, and other items from the maintenance shop, tracking inventory, and notifying supervisors about re-ordering needs.
• Documents and completes paperwork accurately and in a timely manner.
• Maintains grounds, common areas, and amenities by picking up trash, pressure-washing, cleaning, and painting.
• Supports cost-cutting initiatives by fixing parts instead of replacing them, using materials efficiently, and correctly using tools and equipment.
• Periodically inspects work performed by contractors, vendors, and service providers to ensure quality, scope, and specifications are met.
• Complies with safety policies by attending safety meetings, completing required training, and reporting accidents and incidents promptly.
• Treats residents and others with respect, interfaces with residents and service team, answers questions, responds to complaints, and completes work orders efficiently and promptly.
• Conducts routine and periodic property inspections to identify safety and risk management concerns and communicate physical needs to management.

Qualifications

• High school diploma or GED preferred.
• Demonstrated ability to read, write, and communicate effectively.
• Basic math skills for adding, subtracting, multiplying, and dividing.
• Logical thinking and problem-solving skills.
• Proficiency in internet, word processing, spreadsheet, and database management software.
• EPA certifications Type I and II or Universal for refrigerant recycling, and relevant state and local licenses.
• Current valid driver’s license.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical ability to push, pull, lift, carry, or maneuver up to 150 pounds with assistance.