Maintenance Technician

Summary

The Maintenance Technician is responsible for completing maintenance service requests and repairs to the buildings and grounds as assigned by the Maintenance Supervisor while providing excellent customer service to our residents.

Responsibilities

• Complete all service requests as assigned.
• Complete all make‑ready units.
• Maintain care, inventory, and organization of all supplies and equipment owned by the property or management company.
• Supply personal tools and keep work area, tools, and equipment clean.
• Assist in preventive maintenance projects.
• Escalate unresolved service issues to the Service Director.
• Participate in the on‑call rotation and respond to emergency calls as needed.
• Communicate positively with residents, vendors, and co‑workers.
• Operate within company safety policies at all times.
• Work weekends as required.
• Adhere to all company policies, including safety and Fair Housing.
• Perform other job duties as assigned.

Qualifications

• Three years of experience in apartment maintenance preferred.
• HVAC certification (Type 1 & 2 or Universal) required; HVAC experience essential.
• Certified Pool Operator (CPO) preferred.
• Proficient in plumbing, HVAC, electrical, and appliance repair.
• Proficient with computers and online applications.
• Working knowledge of property systems such as Yardi, Entrata, and HappyCo preferred.
• Valid driver’s license and automobile insurance may be required depending on the property.
• Strong customer service skills, team‑oriented mindset, reliability, honesty, and commitment to high‑quality work.

Benefits

• Competitive bi‑weekly pay
• On‑call stipend
• Quarterly bonus potential
• Monthly cell phone allowance
• Split renewal commissions
• Summer incentive program (incentives, lunch & perks)
• BCBS health, dental, vision, disability/life insurance
• Housing discount
• Matching 401(k)
• Training, career development, certifications, tuition reimbursement
• Recognition & rewards through Awardco + associate appreciations & incentives
• $500 associate referral bonus
• Employee Connect – resources for legal, financial & personal support

Pay

• Competitive bi‑weekly salary
• On‑call stipend
• Quarterly bonus potential

Schedule

• On‑call rotation with emergency call response as needed
• Weekend work may be required

Environmental and Physical Demands

• Constant walking, standing, and sitting alternately; frequent climbing of stairs; occasional bending, stooping, kneeling, crawling, squatting, pushing/pulling, and reaching above shoulders.
• Frequent lifting/moving of up to 50 lb; occasional lifting/moving of 50 lb or more.
• Strong finger and hand dexterity for grasping, turning, touching, feeling, and reaching.
• Good eyesight and hearing; ability to comprehend and speak effectively.
• Work in both indoor and outdoor conditions, frequently exposed to weather.
• Occasional exposure to moving mechanical parts, high/precipitous places, fumes, airborne particles, toxic or caustic chemicals, and risk of electrical shock.
• Moderate noise level in the work environment.