Maintenance Technician

Job Overview

The Maintenance Technician, under the direction and supervision of the Community Manager, will provide direct support in maintaining the building. This position will assist the manager in dealing with internal and external customers and third-party vendors to identify potential concerns, proactively address maintenance and equipment problems while providing exceptional customer service.

Responsibilities

• Maintain building; respond, diagnose, and make repairs, as necessary.
• Effectively communicate concerns and recommended solutions and if necessary, call 3rd. party vendor with approval from Association Manager to complete.
• Communicate with third-party vendors on repairs and contracted services for common areas and building mechanical equipment.
• Identify potential building mechanical concerns, diagnose and manage all common area concerns and building machinery repairs.
• Follow following company approval guidelines, purchase all inventory and supplies to perform maintenance and repairs; charge to building association appropriately.
• Utilize Connect Work-Order System for all association work orders. When completed, close open work orders and document accordingly.
• Manage trash and recycling pick up, make sure receptacles are taken out and put in on scheduled days and times.
• Communicate and assist important maintenance items for the building, including alarms, elevator emergencies, and water shuts-offs as well as how to search and locate water leaks and others as needed.
• Drywall repair and painting in common areas.
• Daily, weekly, monthly, quarterly, and annual preventive maintenance of building as outlined for the property.
• Maintain a routine log of preventative maintenance including. Document maintenance concerns that could lead to building maintenance trends.
• Communicate professionally with residents, vendors, and associates.
• Maintain clean work areas and utility rooms.
• Maintain awareness of Association rules in order to assist in enforcement and/or report them to the Association Manager.
• Follow safety procedures and maintain a safe work environment.
• Perform any additional duties as assigned.

Skills & Qualifications

• Applicable Maintenance work experience and background.
• Hands on Maintenance experience.
• Excel, Outlook, and Word experience.
• Mechanical aptitude.
• Excellent people and communication skills with knowledge of customer service principles and practices.
• Ability to perform quality work without direct supervision.
• Ability to interact professionally with residents and contractors.
• Organized self-starter with ability to work independently.
• Problem solving.
• Time management.
• Teamwork-focused, to motivate members of the team; delegate tasks to peers.
• Excellent written and verbal communication.
• Consistent professional demeanor, able to manage varying personalities.
• Teamwork focused and able to take direction.

Physical Requirements

• Ability to lift up to 30 lbs. following appropriate safely procedures.
• Being able to work in various positions, including but not limited to bending over, stooping, squatting, kneeling, and standing for extended periods of time.
• Walking the property.
• Ability to navigate the property quickly and easily as required to meet the job functions.
• Reaching with hands and arms.
• Walk and climb stairs.
• Ability to work in different environmental conditions (e.g., heat, cold, wind, rain, humidity).
• Ability to climb ladders and work at heights above ground level (10 feet).
• Sitting at a desk.
• Use of keyboard, computer, and applicable software and equipment.

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, vision, EAP services, Life Insurance, and Long-Term Disability coverage.
• Vacation and sick time off benefits, 10 paid holidays, and a 401k with company match.
• $30 an hour compensation.

Disclaimer Statement

• The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
• This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
• Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
• Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.