Maintenance Technician

About the role

We are seeking a highly motivated Maintenance Technician to join our team at Fairlawn. The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve. The overall objectives for this role will be to ensure all assigned maintenance and service activities are addressed in an organized, high-quality, and timely manner while providing top-notch customer service. The ideal candidate will have superior attention to detail and the ability to directly handle a wide range of maintenance activities.

Responsibilities

• Exemplify the core values of Be Kind, Be Flexible, Own It, and Always Improve
• Directly handle a wide range of maintenance repairs including plumbing, appliances, electrical, roofing inspection/minor roof damage; recommend outsourcing tasks to external vendors as necessary
• Perform skilled maintenance and repair of complex mechanical, electrical, HVAC, and other physical structures
• Handle residence turnover including direct participation in turning units, obtaining bids from subcontractors, and small renovation projects
• Maintain good rapport with current and prospective residents
• Follow company policies regarding gaining necessary approvals for any large maintenance tasks/expenditures
• Complete maintenance requests in a timely manner and document time, expense, and results
• Regularly assess the property for safety and preventative maintenance opportunities
• Comply with all OSHA regulations and any applicable laws regarding health, safety, or the environment
• Assist the team in developing methods and procedures to improve facility efficiency and workflow
• Serve as one of the emergency contacts for the communities including handling of on-call maintenance requests for after-hours emergencies
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (training provided)
• Pivot, roll up your sleeves, and jump in where needed

Requirements

• High School diploma or GED
• Valid Driver’s License with at least 2 years of driving history and the ability to successfully pass MVR background requirements according to company insurance driving policy
• Proficiency with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and ability to adapt to changing technology
• Superior attention to detail, high energy, and a positive attitude
• Ability to work independently and closely with other team members
• Embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve

Qualifications

• Maintenance Technician I:
  • At least 1 year of relevant experience
  • No certification requirements
• Maintenance Technician II:
  • Minimum of 2 years of experience, with at least 1 year in residential maintenance, property management, or the real estate industry
  • HVAC certification preferred

Additional Requirements

• Serve in the on-call rotation and assist in after-hours emergencies
• Availability to work longer hours and weekends during market turnover in July and August
• Ability to perform the physical functions of the position, including walking properties, completing physical inspections, using both hands and feet to accomplish assigned work orders, and ability to stand, squat, push, pull, bend, and lift in all directions including overhead (lifting up to 100 lbs)

Benefits

• Competitive pay with additional monthly or quarterly incentive pay for meeting goals and supporting property performance
• Medical, Dental, Vision, and Life Insurance
• Employee-sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts
• 401(k) Retirement Plan with Match
• Paid Vacation, Sick Leave, and Holiday Pay
• Company events to promote team cohesion
• Wellness Days to focus on personal well-being
• Quarterly off-site meetings with your manager to celebrate wins, solve issues, and set you up for success

About Fairlawn

Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,700 units and $850 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.

Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business. The tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability.