Maintenance Technician

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States.

About the role

Under the direction of the Property Manager or the Maintenance Manager, you are responsible for the appearance and working order of individual apartments, exterior, and common areas.

Responsibilities

• Show care and concern for our residents through timely follow-ups and meticulous completion of their apartment service tickets
• Resolve maintenance issues in HVAC, electrical, plumbing, and appliance repair
• Manage the make-ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in
• Preserve the value of the building by consistently executing preventative maintenance programs
• Preserve the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal, and grounds maintenance
• Sustain peak efficiency operation levels for all property components
• Adhere to applicable building, county, and safety codes/standards while running an accident-free operation
• Work weekends and participate in the emergency on-call rotation

Requirements

• 3-5+ years of experience in the trades, facilities, and/or residential building maintenance
• Strong leadership aptitude and experience preferred
• Knowledge of risk management, OSHA, and MSDS
• Proficiency with HVAC, plumbing, electrical trades, and appliance repair
• Basic carpentry, drywall, and painting skills
• A safety mindset and an eye for detail
• A builder's mentality (know it like you built it!)
• Excellent communication skills, both written and verbal
• Sharp professional appearance
• Availability for emergency situations at the property, including an on-call rotation
• Ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders, and work in varying weather conditions
• Availability to work a flexible schedule, including weekends
• Rotating on-call responsibility for after-hours emergencies
• Valid driver's license and/or access to reliable transportation
• EPA Certification (Type I & II or Universal) recommended
• High school diploma or equivalent
• Trade school and/or military training or industry designation (CAMT or CAMT II) preferred