Maintenance Technician

Eagle Rock Properties, headquartered in New York, is a full‑service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, the company specializes in rental apartment communities across the Northeast and Mid‑Atlantic regions of the United States.

About the role

As a Maintenance Technician, under the direction of the Property Manager or the Maintenance Manager, you are responsible for the appearance and working order of individual apartments, exterior, and common areas.

Responsibilities

• Show care and concern for residents through timely follow‑ups and meticulous completion of apartment service tickets.
• Resolve maintenance issues in HVAC, electrical, plumbing, and appliance repair.
• Manage the make‑ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in.
• Preserve the value of the building by consistently executing preventative maintenance programs.
• Preserve the beauty of the building and the safety of the community through general upkeep, cleanliness, snow removal, and grounds maintenance.
• Sustain peak efficiency operation levels for all property components.
• Adhere to applicable building, county, and safety codes/standards while running an accident‑free operation.
• Work weekends and participate in the emergency on‑call rotation.

Qualifications

• 3‑5+ years of experience in the trades, facilities, and/or residential building maintenance.
• Strong leadership aptitude and experience preferred.
• Knowledge of risk management, OSHA, and MSDS.
• Proficiency with HVAC, plumbing, electrical trades, and appliance repair.
• Basic carpentry, drywall, and painting skills.
• A safety mindset and an eye for detail.
• A builder's mentality (know it like you built it!).
• Excellent communication skills, both written and verbal.
• A sharp professional appearance.
• Availability for emergency situations at the property, including an on‑call rotation.
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders, and work in varying weather conditions.

Requirements

• Availability to work a flexible schedule, including weekends.
• Rotating on‑call responsibility for after‑hours emergencies.
• Valid driver’s license and/or access to reliable transportation.
• EPA Certification (Type I & II or Universal) recommended.

Education

• High school diploma or equivalent.
• Trade school and/or military training or industry designation (CAMT or CAMT II).