Maintenance Technician

Eagle Rock Properties, headquartered in New York, is a full‑service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, the company specializes in rental apartment communities across the Northeast and Mid‑Atlantic regions of the United States. Under executive leadership with more than 30 years of property ownership and management experience, Eagle Rock Properties is a pioneering force in the industry.

About the role

The Maintenance Technician, reporting to the Property Manager or Maintenance Manager, is responsible for the appearance and working order of individual apartments, exterior areas, and common spaces.

Responsibilities

• Show care and concern for residents through timely follow‑ups and meticulous completion of apartment service tickets.
• Resolve maintenance issues involving HVAC, electrical, plumbing, and appliance repair.
• Manage the make‑ready and apartment turnover process with attention to detail and timeliness to enable leasing and resident move‑ins.
• Preserve building value by consistently executing preventative maintenance programs.
• Maintain the building’s beauty and community safety through general upkeep, cleanliness, snow removal, and grounds maintenance.
• Sustain peak efficiency of all property components.
• Adhere to applicable building, county, and safety codes/standards while maintaining an accident‑free operation.
• Work weekends and participate in the emergency on‑call rotation.

Qualifications

• 3–5+ years of experience in trades, facilities, and/or residential building maintenance.
• Strong leadership aptitude; experience preferred.
• Knowledge of risk management, OSHA, and MSDS.
• Proficiency with HVAC, plumbing, electrical trades, and appliance repair.
• Basic carpentry, drywall, and painting skills.
• Safety mindset and eye for detail.
• Builder’s mentality (“know it like you built it”).
• Excellent written and verbal communication skills.
• Professional appearance.
• Availability for emergency situations, including on‑call rotation.
• Physical ability to exert 25–50 lb frequently and/or 10–20 lb constantly, climb stairs, use ladders, and work in varying weather conditions.

Requirements

• Flexible schedule availability, including weekends.
• Rotating on‑call responsibility for after‑hours emergencies.
• Valid driver’s license and/or reliable transportation.
• EPA Certification (Type I & II or Universal) recommended.

Education

• High school diploma or equivalent.
• Trade school and/or military training or industry designation (CAMT or CAMT II) preferred.

Schedule

• Flexible schedule with weekend work.
• Rotating on‑call rotation for after‑hours emergencies.