Maintenance Technician

Position Overview

The Maintenance Technician plays a key role in supporting the Country Music Hall of Fame and Museum by helping maintain a safe, functional, and welcoming environment for all staff and visitors—across all hours and events, including both CMF and third-party functions. This position is responsible for the ongoing upkeep, repair, and enhancement of the Museum's buildings, exhibits, artifacts, and related assets across all company locations. Success in this role requires a strong sense of urgency, attention to detail, and professional, courteous communication.

Specific Job Duties Include

• Inspections: Regularly inspect buildings and equipment to identify potential issues and maintenance needs.
• Repairs: Perform general/minor repairs on plumbing, electrical (preferred), HVAC, and other building systems, as well as carpentry, flooring, painting, and other tasks.
• PMs: Conduct routine maintenance on equipment and machinery.
• Troubleshooting: Assess, diagnose, and effectively solve problems with equipment and building systems.
• Vendor/contractor: Escort and assist vendors or contractors during repairs, inspections, and special projects as needed.
• Safety: Adhere to safety regulations and procedures to ensure a safe working environment.
• Communication: Communicate effectively with supervisors, team members, guests, and external partners.
• Time Management: Prioritize tasks and manage time effectively.
• Adaptability: Respond to changing priorities, schedules, and emergency needs - including availability for occasional weekend or on-call duties.
• Professionalism: Demonstrate reliability, integrity, and respect in all work interactions.

Minimum Requirements

• A high school diploma or equivalent
• Solid understanding of basic building systems - electrical (preferred), plumbing, HVAC, carpentry, and general maintenance procedures.
• Proficiency with hand and power tools

Preferred Qualifications

• Building Automation System (BAS) experience preferred
• Basic computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) preferred

Conditions of Employment

• This is a 3rd shift position (10pm-6am)
• Must be able to lift 50 lbs.
• Must be able to work a flexible schedule, may include weekends and holidays.
• Ability to perform work that may involve standing for long periods, lifting heavy objects, and working in various conditions.

What We Offer for Full-Time Staff

• Medical, Dental, Vision, Life Insurance Options
• Competitive Pay
• Paid Vacation and Sick Days
• Paid Holidays (13) and Floating Holidays (2)
• 401(K) with Up to 3% Employer Match
• Employee Assistance Program (Free Counseling and Legal Services)
• Eligibility for Public Service Student Loan Forgiveness
• FREE 24/7 Downtown Parking and Transit Benefits
• Continuing Professional Offerings
• Complimentary Museum Admission (For Yourself, Family, and Friends)
• Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
• Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
• Opportunities to Attend Exhibit Openings, Concerts and Special Events
• Employee Engagement Activities and Opportunities
• FSA and Dependent Care Options
• Volunteering and Community Engagement Opportunities