Maintenance Technician

About the Company

ConcordRENTS is a distinguished leader in delivering a quality, customer-centric property management experience across affordable and market-rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year
• 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions
• Eligibility to participate in performance and role-specific bonus programs

About the Role

Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This role is ideal for candidates with experience in painting, plumbing, electrical, appliance repair, and carpentry. Knowledge of landscaping and irrigation repair is also required. The candidate will maintain the community's curb appeal and address residents' customer service needs through clear and caring communication. The ability to work independently, troubleshoot issues, and learn industry-leading technology is essential.

Certified Pool Operator (CPO) certification may be required. EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six months of hire.

Responsibilities

• Provide exceptional customer service to residents to ensure high-level satisfaction and retention
• Respond to service requests and perform routine maintenance and repairs in apartment homes and community facilities based on work orders, schedules, and supervisor direction
• Diagnose issues, determine required materials, and complete repairs including basic plumbing, electrical, appliances, carpentry, and general building maintenance
• Complete apartment unit turns (make-readies) by performing pre-move-out inspections, responding to punch lists, inspecting vacated apartments, removing discarded items, completing repairs, painting, cleaning, and preparing units for new residents
• Perform preventive maintenance and scheduled inspections, including HVAC maintenance, checking smoke detectors, reviewing appliance conditions, and identifying maintenance issues
• Maintain community grounds, buildings, and common areas by identifying and correcting maintenance issues, removing trash and debris, cleaning breezeways and stairways, pressure washing surfaces, painting exterior surfaces, and ensuring overall cleanliness
• Notify supervisor when materials and supplies need replenishing
• Support upkeep of property amenities and exterior features, including irrigation checks and repairs, painting, maintenance of signage, cleaning recreation areas, and reporting damage to supervisor
• If the community has a pool, clean and remove debris, check water, and treat with prescribed chemicals to ensure compliance with standards
• Assist with maintenance operations and resident support, including moving appliances, making keys, and responding to reported issues in a timely manner
• Adhere to established maintenance processes by tracking and closing service requests in the property management system, performing required inspections using inspection software, reporting hazards or property damage, and maintaining tools and supplies
• Participate in on-call duty for evenings and weekends as required

Requirements

• High School Diploma or GED Equivalent
• Basic mechanical knowledge
• Certified Pool Operator (CPO) certification may be required
• EPA certification (either Universal or both Type I and Type II) required at hire or within six months
• Ability to speak, read, and write English for safety and productivity
• Over one year of experience preferred to be fully familiar with required techniques, equipment, and work routines
• Desire and ability to address residents' customer service needs through clear and caring communication
• Ability to work independently with a sense of urgency and be solutions-oriented
• Willingness and ability to learn industry-leading technology