Maintenance Technician

About the role

The Maintenance Technician is responsible for maintaining the physical condition and operational functionality of the community. This role handles day-to-day work orders, unit turns, emergency repairs, and preventive maintenance tasks across all building systems. Success requires hands-on technical skill, a service-oriented mindset, and the ability to work efficiently in a fast-paced environment while consistently delivering a high-quality resident experience.

Responsibilities

• Complete work orders in a timely manner and in accordance with company standards.
• Troubleshoot and repair plumbing, electrical, HVAC, appliances, drywall, and carpentry issues.
• Respond to emergency maintenance calls promptly, including after-hours on a rotating basis.
• Assist with unit inspections and move-in/move-out repairs.
• Perform preventive maintenance on building systems and equipment per the established schedule.
• Maintain pools, mechanical rooms, and common areas in clean, safe, and operational condition.
• Inspect buildings and proactively identify maintenance or safety concerns.
• Support curb appeal by helping maintain a clean and well-kept property.
• Prepare rent-ready units on schedule to meet move-in commitments.
• Assist with property projects and capital improvements as assigned by the Maintenance Supervisor.
• Maintain tools, equipment, and shop organization to company standards.
• Follow all safety policies and OSHA guidelines.
• Communicate with residents professionally and provide excellent customer service.
• Work collaboratively as a team to meet property maintenance goals and deadlines.

Requirements

• Working knowledge of plumbing, electrical, HVAC, appliances, drywall, and carpentry.
• Ability to perform physical labor including lifting up to 50 lbs and working at heights.
• Ability to respond to after-hours emergency maintenance calls on a rotating on-call basis.
• Valid driver's license and reliable transportation.

Skills

• EPA 608 Certification (required for any HVAC refrigerant work).
• HVAC, plumbing, or electrical trade certification or license.
• Pool Operator Certification (CPO).
• Experience with property management software such as AppFolio, Yardi, or RealPage.
• Prior multifamily residential maintenance experience.