Maintenance Technician
General Description
Provide day-to-day janitorial and maintenance services to the assigned property(ies)
Essential Duties and Responsibilities
- Cleans common areas according to maintenance calendar and approved procedures. Polices area for trash and debris
- Performs service requests and schedule outside technical staff, upon request, to make additions, changes or repairs to building systems
- Assists with scheduling, coordinating and monitoring of the performance of laborers, vendors and contractors providing services on site as assigned by the Property Manager
- Performs basic and intermediate skill assembly and maintenance tasks on plumbing and electrical components, window and door hardware, mechanical services, carpentry, painting and drywall
- Maintains an inventory of tools, equipment and supplies for the operation of the property. Place routine orders for supplies, from approved vendors, to maintain appropriate inventory
- Moves packages, furniture and equipment as required. Use mechanical aids as appropriate for moving or lifting heavy or awkward loads
- Responds to calls from the Property Manager or monitoring company for fire, security or other alarms or tenant emergencies at the property. Search, correct fault(s) and secure the building as required and report to Property Manager
- Provides written reports of activities or other documentation to the Property Manager or others as required
- Adheres to property maintenance schedule
- Completes on-call services as scheduled
- Attends periodic training for Fair Housing, HVAC, Building Systems or other relevant topics
- Completes other duties as assigned
Key Performance Indicators
- 100% compliance with fair housing regulations.
- Friendly, helpful, courteous interactions with tenants, vendors and co-workers.
- 100% of scheduled preventative maintenance completed monthly.
- Ensure that a minimum of 95% of work orders are completed with 24 hours.
- Ensure that apartment make readies do not exceed 4 days for apartments and 8 days for single family homes.
- Maintain properties to limit potential health and safety issues.
- Provide mentoring/training to Maintenance Assistant if applicable.
Qualifications
- Education: High School Diploma or Equivalent
- Credentials: Valid NY State Driver License and access to a reliable vehicle
- Experience: One or more years of building and grounds maintenance experience Trade-specific training desirable
- Additional Qualifications:
- Ability to ascend/descend stairs
- Ability to lift, push and/or reach for objects
- Ability to stoop, kneel, bend, crouch and/or stand while performing duties
- Ability to work with all levels of personnel
- High energy level
- Ability to lift up to 75 lbs. without assistance
- Mechanical aptitude
- Reliable and insured transportation
- Valid NYS driver’s license and driving record acceptable to agency
- Openness to flexible schedule
- Good reading comprehension and writing skills
- Good interpersonal skills to interact with tenants
- Police record that is acceptable per organizational standards
- No barriers with illegal substance use
- Honesty
- Courteousness
Physical Demands/Work Environment
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Compliance
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.
Top Benefits and Perks
- Competitive salary and 403b retirement plan
- Generous time off package and work-life balance
- Comprehensive benefits package
- Supportive and collaborative environment
- Opportunities for growth and development
- Intrinsic reward of truly making a difference in people's lives
Note
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.