Maintenance Technician

Primary Duties and Responsibilities

• Providing excellent service to residents, guests, employees and contractors.
• Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
• Ensuring the clean condition of the community at all times.
• Maintaining the maintenance shop according to policy.
• Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
• Assisting in other tasks as directed by the Maintenance Supervisor.

Minimum Qualifications

• A high school graduate or GED certificate and experience in apartment maintenance preferred.
• Ability to read, write, speak, and communicate in English.
• Ability to work weekends or overtime as job requires.

Certificates, Licenses, Registrations

• EPA Certification preferred, Universal preferred
• City and/or State certification requirements must be met if applicable (i.e. pool operations, maintenance, electricians, etc.)
• Certified Apartment Maintenance Technician (CAMT) preferred

Knowledge, Skills, and Abilities Required

• A high degree of neatness and respect for property and landscape combined with a willingness and desire to learn
• Able to understand cleaning solution labels and use as instructed
• Able to read and comprehend simple instructions, short correspondence, and memos
• Able to write simple correspondence
• Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
• Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume, and distance
• Able to apply common sense understanding to carry out simple one- or two-step instructions
• Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience
• Good customer service skills
• Good communication and listening skills
• Able to be an effective team player and interact well with others
• Organized and detail-oriented
• Patient, even-tempered and works well under pressure
• Effective time management skills
• Able to maintain confidentiality
• Able to follow directions from a supervisor
• Able to understand and follow posted work rules and procedures
• Able to accept constructive criticism
• Willing to work in all types of weather conditions

Working Conditions

• Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to dust, grease, noise, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions.
• Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.
• Primary functions may require working long hours and odd schedules (weekends) in order to fulfill job duties.