Maintenance Technician

About the Role

Brightwild is seeking a full-time Technician to perform general maintenance tasks, daily landscaping, and weekly pool services, supporting our team in creating a positive guest experience. This position primarily focuses on a specific group of properties in Key Haven.

Responsibilities

• Conduct preventative and reactive maintenance, including:
  • Basic HVAC maintenance and filter cleaning
  • Inspection of units for maintenance needs
  • Testing and repairing lights, outlets, and minor caulking
  • Basic troubleshooting of HVAC units, breakers, drains, and thermostats
  • Minor plumbing and electrical work, cable/WiFi troubleshooting, toilet repairs, and basic appliance troubleshooting
  • Repair and replacement of fixtures, door lock maintenance, drywall repairs, painting, trim work, and pressure washing
  • Trash removal and cleaning external surfaces
• Coordinate with third-party vendors for repairs
• Correspond with GEMS/Maintenance Coordinator about unit readiness
• Use designated Property Management software to receive work orders and communicate digitally
• Maintain a schedule and bill hours accurately
• Communicate professionally and promptly with patrons, guests, clients, and owners
• Enter work orders and communicate with team members, departments, and service partners
• Assist guests with remote check-in and maintenance emergencies during evening hours and weekends as needed
• Follow work schedule reliably and interact positively with patrons, clients, vendors, and co-workers
• Maintain high standards of personal appearance, grooming, and a clean, orderly work area/vehicle
• Perform job according to standard operating procedures
• Report accidents, injuries, property damage, or loss promptly to supervisor
• Report substandard (unsafe) conditions to supervisor
• Maintain open communication among all departments
• Inform management promptly of work-related problems or guest complaints
• Maintain professional relationships with property/marina departments, managers, staff, vendors, and community contacts
• Train and supervise other employees as directed by management
• Provide a safe work environment by following safety and security procedures
• Comply with all applicable federal, state, and local laws and ordinances

Requirements

• Experience in property maintenance, handyman work, landscaping, and pool service
• Reliable transportation and a smart device for communication
• Basic home maintenance toolset (specialty tools supplied by company)
• Ability to lift over 20 lbs, troubleshoot maintenance issues, and perform basic plumbing
• Woodworking skills for framing, deck and fence repairs, and cladding
• Basic computer skills and ability to manage time effectively
• Customer service skills for interactions with vacation rental guests
• Schedule flexibility with occasional after-hours calls

Schedule

This is a full-time position with a set schedule, including occasional after-hours calls.