Maintenance Technician - Arte KC

About the role

The Service Technician plays a crucial role in maintaining the appearance and operational excellence of the properties managed by Avanti Residential. This position requires a blend of technical skills and exceptional customer service.

Responsibilities

• Prepare units for move-ins with necessary repairs including electrical, plumbing, carpentry, masonry, and painting.
• Complete work orders within 24 hours and report any emergency work orders promptly.
• Handle 24-hour emergency maintenance and on-call responsibilities.
• Perform grounds maintenance tasks such as picking up trash, sweeping, and replacing mulch and sprinkler heads.
• Manage snow removal or hurricane preparation and cleanup as required.
• Demonstrate strong customer service skills and maintain clear, professional communication with residents, vendors, and team members.

Requirements

• A high school diploma or GED is preferred.
• At least one year of relevant experience is required.
• OSHA, EPA, and CPO licenses/certifications are preferred but not mandatory.
• Strong written, verbal, and oral communication skills are essential.
• Knowledge of facilities management and mechanical equipment is beneficial.
• Criminal background screening must be passed prior to employment.
• A valid driver's license and up-to-date vehicle insurance are required.
• Completion of the Wonderlic pre-employment assessment is required for some positions.

Qualifications

• High school diploma or GED.
• One year of relevant experience.
• OSHA, EPA, and CPO licenses/certifications.
• Written, verbal, and oral communication skills.
• Knowledge of facilities management and mechanical equipment.
• Criminal background screening.
• Valid driver's license and vehicle insurance.
• Completion of the Wonderlic pre-employment assessment.

Skills

• Customer service skills.
• Technical aptitude for electrical, plumbing, carpentry, and masonry.
• Ability to communicate effectively with residents, vendors, and team members.
• Knowledge of facilities management and mechanical equipment.

Benefits

• Premium pay for working outside regular operating hours.
• Annual or quarterly bonuses based on performance and Key Performance Indicators (KPIs).
• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• A generous paid time off (PTO) policy.
• Health and wellness benefits including medical, dental, vision, STD, LTD, and more.
• 4% company match for 401(k) contributions.
• Avanti Shares equivalent program for hourly employees.
• Avanti Cares Program for financial assistance.
• Tenure-based anniversary recess.
• Avanti Advisors Program for new hires.

Pay

Premium pay is available for required duties performed outside regular operating hours based on business needs and after-hours coverage.

Schedule

Monday through Friday schedule is standard.