Jobs · Management · Washington

Maintenance Technician – Apartments

The Neiders Company · Auburn, WA · 3 wk ago
ManagementFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections that have real specific content. The posting includes "Who We Are" (company description) maybe not needed as heading? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to decide which sections to include based on content. We have: - Who We Are: description of company. Could map to "About the role"? Actually "About the role" is about the job, not company. But we could treat "Who We Are" as maybe not needed. The instruction says use those headings for sections; we should include sections only when posting has real specific content for it. The posting includes a "Job Summary" which is about the role. So we can have

About the role

with the Job Summary paragraph. - Responsibilities: The "Essential Functions" broken into categories: Accountability & Customer Service, Maintenance & Repairs, Property Upkeep & Safety. Those are responsibilities. So we can put under

Responsibilities

a
  • list of duties. We need to preserve all substantive info; we can break into list items each bullet maybe summarizing each function but not invent. We need to keep details. Could list each bullet as separate
  • containing the text from each bullet point. The essential functions include many bullet-like sentences separated by periods. We need to preserve all info; we can split them into separate list items for readability but must not lose info. We'll need to parse the text. Let's extract the essential functions section: "Essential Functions: (Include but are not limited to) Accountability & Customer Service Take ownership of assigned maintenance tasks and ensure work is completed accurately and in a timely manner.Independently prioritize and complete service requests based on urgency, resident needs, and property priorities.Maintain accurate records of work performed and update work orders as required.Respond promptly and professionally to resident maintenance requests.Communicate clearly with residents regarding repairs, anticipated timelines, and completed work.Follow up on completed service requests as needed to support resident satisfaction.Maintain positive and collaborative working relationships with residents, neighboring properties, and team members. Maintenance & Repairs Perform a variety of general maintenance and repair duties, including grounds maintenance, plumbing, electrical, HVAC, flooring, and appliance repairs within the scope of the position.Independently diagnose, troubleshoot, and complete routine and more complex maintenance repairs involving plumbing, electrical, HVAC, appliances, and other building systems.Perform general carpentry and repair work, including drywall repairs, countertops, cabinets, finish carpentry, doors, locks, windows, and glass.Perform preventive maintenance inspections, including lighting audits, siding, painting, fire/life safety systems, pools where applicable, and other property equipment.Inspect, troubleshoot, and maintain property equipment and building systems.Complete apartment turns and required repairs efficiently while maintaining company quality standards.Identify maintenance problems, determine appropriate repair solutions, and promptly report issues requiring additional support or specialized repairs. Property Upkeep & Safety Assist with maintaining the cleanliness, appearance, and safety of common areas, amenities, grounds, and other areas of the property.Identify and address safety hazards, building issues, or potential code concerns and promptly report concerns that require additional attention.Assist with property emergencies, including snow and ice removal, inclement weather events, fires, floods, and other property-related emergencies as needed.Follow company safety procedures and use hand tools, power tools, testing equipment, and other maintenance equipment safely and appropriately.Perform other duties as assigned to support property operations and business needs." We need to keep all that info. We'll create
    • items for each sentence or clause. Could group by subheadings? Not required but we could keep as plain list. Next: Qualifications section: The posting has "Qualifications" heading with bullet list. We'll map to

      Qualifications

      (or maybe Requirements?). The instruction includes Requirements and Qualifications as possible headings. The posting has "Qualifications". We'll use that heading. We need to include all qualifications: High school diploma or equivalent required. Additional technical certifications or training, such as CAMT, EPA 608 Type II, or CPO, are preferred.Minimum of 2 years of apartment maintenance or related maintenance experience required.Demonstrated technical knowledge and experience independently troubleshooting and repairing plumbing, electrical, HVAC, appliance, carpentry, and other common apartment maintenance issues.Ability to identify maintenance problems, determine appropriate solutions, and complete repairs efficiently and safely.Must possess and maintain a basic set of personal maintenance tools necessary to perform day-to-day duties, including screwdrivers, a drill, socket set, wrenches, hammer, and other standard tools commonly used in apartment maintenance.Excellent customer service and communication skills with a commitment to delivering legendary service to residents and team members.Ability to work independently with limited supervision while collaborating effectively as part of an onsite team.Ability to prioritize multiple work orders and responsibilities in a fast-paced property environment.Basic computer skills and experience with Yardi or similar property management software, Outlook, key control systems, and standard office equipment.Availability to work evenings, weekends, and participate in an on-call rotation as needed.Ability to travel regularly between assigned communities and adapt to changing business needs.Must possess a valid driver’s license, maintain current auto insurance, and have reliable transportation.Must maintain company standards for professional dress and appearance in accordance with the maintenance uniform policy. We'll put each as
    • . Physical Requirements: Could be considered under Requirements or maybe Skills? The instruction includes Requirements heading. We could put Physical Requirements under

      Requirements

      . Or we could add a separate section? The instruction says use those headings; we can include Requirements for physical requirements. We'll include that. Benefits: There's a "Benefits And Perks" section with list. We'll map to

      Benefits

      . Pay and Schedule: Not mentioned in posting. So we should NOT create those sections. Also we might include "About the role" from Job Summary. We also have "Who We Are" which is company description; maybe not needed as a section. Could be omitted as not matching headings. The instruction says use those headings for sections; we could omit Who We Are. We need to output only HTML fragment, no /. We'll output something like:

      About the role

      ...

      Responsibilities

      • ...
      • ...

      Qualifications

        ...

      Requirements

        ...

      Benefits

        ...
      Make sure to preserve all substantive info. Let's craft. First, About the role: The Job Summary paragraph: "As a Maintenance Technician 2, you will be responsible for completing a variety of hands-on maintenance and repair tasks throughout assigned properties, with an emphasis on accountability, quality workmanship, and legendary customer service. This role focuses on independently completing assigned maintenance work, troubleshooting and repairing more complex maintenance issues, responding promptly to service requests, and helping maintain the overall appearance, safety, and condition of the properties. You will work closely with onsite teams and under the direction of the Maintenance Supervisor or Property Manager while supporting day-to-day property operations. This position requires travel between assigned apartment communities; all located in close proximity to one another. The Maintenance Technician 2 will support maintenance operations across these properties as needed." We'll put that in

      . Now Responsibilities: We'll break the essential functions into list items. Let's split by sentences (but some sentences have no period due to missing spaces? Actually they are concatenated without spaces after periods? Eg: "Take ownership of assigned maintenance tasks and ensure work is completed accurately and in a timely manner.Independently prioritize and complete service requests based on urgency, resident needs, and property priorities." There's missing space after period. We'll still treat as separate sentences. We'll create list items for each distinct responsibility. Let's enumerate: Accountability & Customer Service: - Take ownership of assigned maintenance tasks and ensure work is completed accurately and in a timely manner. - Independently prioritize and complete service requests based on urgency, resident needs, and property priorities. - Maintain accurate records of work performed and update work orders as required. - Respond promptly and professionally to resident maintenance requests. - Communicate clearly with residents regarding repairs, anticipated timelines, and completed work. - Follow up on completed service requests as needed to support resident satisfaction. - Maintain positive and collaborative working relationships with residents, neighboring properties, and team members. Maintenance & Repairs: - Perform a variety of general maintenance and repair duties, including grounds maintenance, plumbing, electrical, HVAC, flooring, and appliance repairs within the scope of the position. - Independently diagnose, troubleshoot, and complete routine and more complex maintenance repairs involving plumbing, electrical, HVAC, appliances, and other building systems. - Perform general carpentry and repair work, including drywall repairs, countertops, cabinets, finish carpentry, doors, locks, windows, and glass. - Perform preventive maintenance inspections, including lighting audits, siding, painting, fire/life safety systems, pools where applicable, and other property equipment. - Inspect, troubleshoot, and maintain property equipment and building systems. - Complete apartment turns and required repairs efficiently while maintaining company quality standards. - Identify maintenance problems, determine appropriate repair solutions, and promptly report issues requiring additional support or specialized repairs. Property Upkeep & Safety: - Assist with maintaining the cleanliness, appearance, and safety of common areas, amenities, grounds, and other areas of the property. - Identify and address safety hazards, building issues, or potential code concerns and promptly report concerns that require additional attention. - Assist with property emergencies, including snow and ice removal, inclement weather events, fires, floods, and other property-related emergencies as needed. - Follow company safety procedures and use hand tools, power tools, testing equipment, and other maintenance equipment safely and appropriately. - Perform other duties as assigned to support property operations and business needs. We'll put all as

    • under
        . Now Qualifications: list items as earlier. Now Requirements (Physical Requirements): list items. Physical Requirements text: "Walk, stand, and move for extended periods throughout apartment communities and property grounds.Climb stairs and ladders and safely navigate multi-level buildings and work areas.Lift, carry, push, pull, or move tools, equipment, materials, and other items weighing up to 50 pounds occasionally.Bend, kneel, crouch, reach, twist, and work in confined or difficult-to-access spaces while performing maintenance and repair tasks.Work in a variety of indoor and outdoor environments, including apartment units, mechanical and utility areas, attics, crawl spaces, property grounds, and renovation or construction areas.Safely operate hand tools, power tools, testing meters, and other maintenance equipment required for inspections, troubleshooting, repairs, and preventive maintenance.Work outdoors in varying weather conditions and tolerate reasonable exposure to dust, noise, chemicals, fumes, and HVAC/mechanical environments.Access mechanical, utility, elevated, and other work areas as necessary to perform essential maintenance responsibilities.Communicate effectively in person, by phone, and through electronic communication.Use computers, tablets, mobile devices, and other equipment necessary to document work orders and perform job responsibilities." We'll split into list items. Now Benefits: list items from Benefits And Perks: - Medical, Dental, and Vision insurance (eligible after 60 days) - MetLife Supplemental Insurance options - Employee Assistance Program (legal, financial, and counseling services) - 401(k) plan (after 90 days) - Long-Term and Short-Term Disability options - 15 PTO days, 8 paid holidays, and 1 floating holiday - ORCA card - Wellness program and e-learning platform for ongoing development We'll put each as
      • . Now ensure we didn't miss

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