Maintenance Technician and Support Specialist - Part-time

About the Role

The Maintenance Coordinator serves as a staff member at will of Domestic Violence Intervention Services (DVIS). This role is responsible for maintaining or coordinating service, repair, and maintenance of DVIS-owned facilities and equipment that does not require a license issued by the State of Oklahoma or the City of Tulsa.

Responsibilities

• Equity and Inclusion
  • Reflect on how identities may create advantages or disadvantages in the workplace and adapt behavior to foster an equitable and inclusive environment.
  • Ensure clients and employees feel respected, valued, and safe from abuse and harassment, regardless of cultural orientation.
• Maintenance and Repair
  • Perform plumbing, electrical, painting, and carpentry tasks to complete work orders and prepare rooms or apartments for clients.
  • Conduct routine maintenance on structures, including HVAC, appliances, and other equipment not requiring a license.
  • Diagnose and repair equipment such as AC, heating, plumbing, and electrical appliances.
  • Coordinate repairs for items under warranty or requiring a licensed technician.
  • Provide emergency, unscheduled, and scheduled repairs after normal business hours when necessary.
  • Use hand and power tools, electric meters, and perform general cleanup of common areas.
  • Pick up and deliver items as needed and comply with safety regulations.
  • Maintain availability at both Safe Housing and Apache offices.
• Administrative Tasks
  • Maintain a work order system and schedule vendors/contractors for repairs outside routine maintenance.
  • Work with the Assistant Shelter Director and/or Vice President of Safe Housing to prioritize and approve maintenance projects.
  • Track and perform routine maintenance at all DVIS locations.
  • Coordinate lawn and outdoor maintenance, including playgrounds, parking lots, and fencing.
• Other duties to support departmental and organizational goals, as assigned.
• Budgetary/Fiscal Responsibilities
  • Stay within budget and prepare purchase requests for maintenance and repairs.
  • Act as a steward of DVIS’s resources.
• Confidentiality
  • Safeguard confidential and proprietary information of DVIS and its clients.
• Documentation and Meetings
  • Maintain up-to-date and accurate files according to agency guidelines.
  • Attend meetings and training as requested by supervisor.

Requirements

• Education: High school diploma or GED.
• Experience: Minimum of 1–3 years of related maintenance experience or equivalent combination of experience, lived experience, and/or special skills. Prior experience in apartment maintenance is preferred.

Skills and Abilities

• Proficient in Microsoft Office Suite and standard measuring instruments, hand, and power tools (e.g., drills, saws, wrenches, pipe cutters).
• Ability to read, interpret, and write safety rules, operating instructions, and procedure manuals.
• Strong communication skills for interacting with employees, customers, and external organizations.
• Basic math skills (addition, subtraction, multiplication, division) and ability to apply common-sense understanding to instructions.
• Knowledge of heating and cooling equipment and tools.
• Preferred: Experience with social justice issues, including intimate partner violence, racial, class, gender, and sexual orientation equity.
• Dedication to diversity, equity, and inclusion; excellent organizational, written, and oral communication skills.
• Ability to prioritize work, meet deadlines, and adapt to a fast-paced, multi-task environment.
• Ability to work independently and as part of a team while supporting DVIS’s philosophies on diversity, inclusion, equity, and anti-racism.
• Diplomacy in addressing personal and internal discrimination.

Schedule

Part-time availability of 12 hours per week, generally Monday–Friday, with occasional extended workdays or weekend requirements.

Licenses/Certifications

• Valid Oklahoma driver’s license required.
• Current CPR and First Aid certification preferred.

Physical Requirements

• Ability to communicate effectively in English, in person and in writing.
• Ability to hear adequately in person and by phone, with periodic distractions.
• Mobility to access various offices and settings, including standing, walking, stooping, kneeling, bending, and climbing stairs.
• Ability to reach, move, and/or lift 50–75 pounds and use hands for repetitive tasks such as keyboarding or handling tools.