Maintenance Technician - Affinity at Burlington

About the role

Axis Residential is seeking an experienced and people-focused Maintenance Technician for their 55 and older, active adult community - Affinity at Burlington. The Maintenance Technician will be responsible for the onsite maintenance needs of the community, build a strong rapport with residents, respond to service requests, and assist with various maintenance tasks.

Responsibilities

• Maintain a community culture focused on enhancing residents' way of life while providing excellent customer service and a supportive home environment.
• Build rapport with all residents of the community.
• Respond to all assigned service requests and work orders to ensure the repair and maintenance of property facilities and units are completed in a timely and professional manner consistent with the standards set forth by the Maintenance Supervisor.
• Assist with daily inspections of the building and grounds to ensure the safety of residents and the protection of the building asset; items in need of attention must be directed to the attention of the Maintenance Supervisor.
• Assist with, at the direction of the Maintenance Supervisor, work related to maintenance, work orders, and unit turnovers, including maintenance of plumbing and electrical systems, drywall and carpentry repair, etc.
• Assist with appliance repair and replacement, including installation and removal.
• Perform repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
• Complete grounds maintenance such as trash pick-up, landscaping, power washing common areas, carports, and buildings.
• Clear walkways and ADA areas of snow, ice, and other safety hazards.
• Perform or assist with the hanging of new light fixtures and ceiling fans, overhead kitchen lighting, etc., this includes light fixtures in vaulted ceilings.
• Change all air-conditioning filters at least every six months and upon apartment turnover.
• Follow a preventative maintenance schedule as assigned by the Maintenance Supervisor. Repair and maintain equipment owned by the community.
• Assist in maintaining pool equipment, chemical monitoring, and weekly washing of pool deck with fresh water.
• Perform other duties as assigned by the Maintenance Supervisor.
• Provide evening, weekend, and holiday emergency services when required.
• Maintain on-call availability as scheduled by the Maintenance Supervisor.
• Comply with all company policies, procedures, and Fair Housing laws.

Requirements

• Customer service focused Maintenance Technician who can effectively work with the site team to carry out the daily maintenance needs of the community while building rapport with residents.
• Determined, ambitious, and self-motivated individual.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Preferred experience in residential property management, hotel maintenance, construction, electrical, plumbing, or painting.
• Computer proficiency to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

Skills

• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of residential maintenance practices and procedures.
• Basic knowledge of electrical, plumbing, and carpentry.
• Ability to lift and move heavy objects.
• Good physical stamina and endurance.

Benefits

• Competitive pay, $25- $27 per hour (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
• Flexible Spending Accounts- for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements

• Standing: 6-8 hours/day.
• Walking: 6-8 hours/day.
• Lifting: 25-50 lbs., may require movement/lifting in excess of these limits.
• Twisting: moderate, 121-480 twists/day (480 based upon 1 twist/minute).
• Bending: moderate, 1-120 bends/day.
• Squat/Kneel: 1-6 hours/day.
• Climbing: 3-6 hours/day- ladders and stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 61%-100% of job cycle time.
• Vision: minimal near vision and depth perception required.

Environmental and Safety Factors

• Weather: working both indoors and outdoors with frequent exposure to extreme weather conditions/temperatures, including uneven and slippery surfaces.
• Noise: occasional exposure to high-volume sounds, hearing protection provided.
• Moving Objects: potential for significant injury from moving objects.
• Pace of Work: varies, typically fast-paced.
• Work with Others: moderate, association is intermittent and necessary.
• Environmental and Safety Factors: Exposure to conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.