Maintenance Technician 2

Job Objective

The Maintenance Technician 2 is responsible for performing advanced maintenance tasks and supporting the maintenance team in ensuring the smooth operation of biopharmaceutical manufacturing facilities. This mid‑level position requires a strong understanding of mechanical, electrical, plumbing, and HVAC systems, boilers, compressed air, and purified water systems, as well as experience in troubleshooting and repairing complex equipment. Project management may also be required.

Core Duties

• Advanced Maintenance: Perform scheduled preventative maintenance on advanced equipment and systems, including HVAC, plumbing, and water‑purification systems; conduct routine inspections to identify and address potential issues before they become critical; maintain accurate records of maintenance activities and equipment status.
• Repairs and Troubleshooting: Diagnose and repair complex mechanical, electrical, plumbing, and HVAC issues; respond promptly to urgent maintenance requests and emergencies; collaborate with senior technicians, engineers, and other departments to resolve technical problems efficiently.
• Equipment and Systems Support: Assist with the installation of new equipment and systems; monitor and ensure the reliability of critical systems such as HVAC, water purification, plumbing, and compressed air; ensure all equipment and systems follow safety and quality standards; be on call for emergency maintenance on a rotating schedule.
• Grounds and Snow Removal: Maintain facility grounds, including landscaping, lawn care, and general upkeep; perform snow removal and ice control to ensure safe access during winter months.
• Work with Outside Contractors: Coordinate and oversee outside contractors for specialized maintenance, repairs, and installations; ensure contractors adhere to company policies, safety regulations, and quality standards; review and approve contractor work to meet project specifications.
• Documentation and Compliance: Maintain comprehensive maintenance logs and documentation in accordance with GMP and SOP requirements; follow regulatory guidelines and company policies for a safe, compliant environment; use SAP to document activities, track equipment status, and manage schedules; manage inventory of supplies and spare parts, ensuring adequate stock and timely reordering.
• Training and Mentorship: Provide training and guidance to Maintenance Technicians and other staff; share expertise and best practices to enhance team skill set and efficiency.
• Continuous Improvement: Participate in and lead initiatives to increase equipment and building reliability and efficiency; suggest and implement process improvements; stay updated on industry trends and technologies.
• Clean and Organized Work Areas: Keep workshops, storage, universal, and e‑waste areas clean, organized, and hazard‑free; implement and maintain 5S practices; ensure proper labeling, storage, and disposal in compliance with environmental and EH&S standards; demonstrate inclusion, kindness, curiosity, and respect, aligning with Promega’s Emotional & Social Intelligence principles and ethical, legal, and regulatory requirements.

Key Qualifications

• High School diploma or equivalent work experience.
• 2–5 years of experience in general labor.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Basic computer skills; familiarity with maintenance management software and ERP systems such as SAP.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Proficiency with Building Automation Systems (BAS).
• Skilled in using hand and power tools for maintenance and repair tasks.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Willingness to work in a regulated environment and adhere to strict safety and quality standards.
• Valid driver’s license.
• Experience with SAP or similar ERP software is preferred.

Preferred Qualifications

• Technical or vocational training.

Physical Demands

• Ability to lift and carry heavy objects up to 50 lb.
• Ability to stand, walk, bend, and reach for extended periods.
• Ability to use power and hand tools.
• Comfortable working in various environments, including cleanrooms and mechanical spaces.
• Ability to safely use ladders and work at heights when necessary.