MAINTENANCE TECHNICHIAN

About the Role

As a Maintenance Tech (MT) at Sonesta International Hotels, you will perform general maintenance work to ensure the hotel’s physical plant meets quality and safety standards. This role involves caring for the building, equipment, and grounds, performing repairs, preventative maintenance, and maintaining all areas of the hotel.

Responsibilities

• Deliver Sonesta Service in all guest and client interactions according to Sonesta G.U.E.S.T. standards.
• Report hazardous situations, emergencies, or security threats to management.
• Complete work orders, including replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, and repairing pipelines, toilets, sinks, kitchen, and laundry equipment.
• Perform preventative maintenance as assigned.
• Monitor and maintain efficiency of equipment and electrical systems (e.g., air conditioning controls, guest access doors, television sets, lighting systems) with minor repairs or replacements.
• Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, and windows; paint and finish as needed.
• Maintain safety and cleanliness of the facility’s exterior, grounds, pool, and exercise/sport facilities (including property signs, lighting, and snow removal).
• Ensure security of inventory and assets (tools, supplies, equipment, furniture, televisions).
• Maintain front entrance, parking lot, and street entrance in a clean and presentable manner.
• Prepare and ensure assigned equipment is operational for the following day’s work.
• Perform maintenance and repair work on building interiors/exteriors, hotel rooms, laundry/kitchen/refrigeration equipment, lighting, HVAC, ventilation, water treatment systems, and swimming pools (if applicable).
• Conduct preventive maintenance per the PM Works program, including inspections of buildings, furniture, bathrooms, guest rooms, and equipment; record mechanical and other meter readings for energy management; maintain inspection logs.
• Promote teamwork and quality service through daily communication with other departments.
• Comply with federal, state, and local laws regarding health and safety.
• Perform other duties as assigned.

Requirements

• Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.
• Previous experience in the extended-stay industry or apartment building maintenance preferred.
• Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Ability to speak, read, and write fluent English; additional languages beneficial.
• Reading and writing abilities to follow daily instructions and equipment manuals (including safety information).
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem-solving, reasoning, motivating, organizational, and training abilities.
• Valid driver’s license required.

Skills

• Frequent standing, bending, climbing, kneeling, and moving about the facility.
• Handling objects and equipment to maintain the facility.
• Regular use of commercial chemicals.
• Carrying, lifting, or pulling items weighing up to 75 pounds.
• Flexibility to work mornings, evenings, weekends, and holidays.

Pay

Pay range: $18.62–$19.62 per hour. Base pay may vary depending on job-related knowledge, skills, and specific experience/overall experience.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity, Critical Illness, and Accident Insurance