Maintenance Tech III - 1st Shift Full Time

About the role

Join us at Hope Network, where 2,800+ talented professionals serve individuals across 280 unique locations. We invest in our team members to help them overcome challenges and barriers.

Responsibilities

• Provide exceptional customer service to internal and external partners.
• Follow AFC Licensing Rules and organizational policies.
• Maintain professionalism and confidentiality at all times.
• Travel to multiple locations across Michigan to complete first-response maintenance tasks.
• Troubleshoot and resolve issues across electrical, plumbing, carpentry, décor, and general repairs.
• Perform installations including light fixtures, outlets, shelving, and garage door openers.
• Complete repairs such as flooring, toilets, sinks, faucets, blinds, cabinets, decks, and bookcases.
• Handle décor updates including painting, wall hangings, and window treatments.
• Perform general maintenance including caulking, weather‑stripping, power washing, and heavy cleaning.
• Assist with program openings/closings and facility audit readiness.
• Perform groundskeeping including shrub trimming, snow removal, and snowplowing.
• Report safety concerns immediately to management.
• Conduct fire safety checks including extinguishers, smoke detectors, egress routes, and fire doors.
• Maintain repair documentation and internal reports.
• Perform inspections of buildings, equipment, and vehicles.
• Use tools and materials safely and as intended.
• Provide accurate cost estimates for assigned work.
• Serve as point person for outside maintenance and construction vendors.
• Order and pick up supplies as needed.
• Maintain accurate receipts and reconcile credit card use monthly.
• Track daily activities through the electronic work order system.
• Complete required trainings with 95% on-time renewal.
• Provide oversight to consumer employees when needed.

Requirements

• A High School Diploma or equivalent.
• Valid Michigan driver’s license with acceptable driving record.
• Completion of required trainings and certifications.
• Strong teamwork, organization, and time management.
• Ability to work independently and exercise good judgment.
• Strong communication skills.
• Advanced problem-solving skills.
• Proficiency with hand/power tools and meters.
• Ability to bend, kneel, climb ladders, and lift 50 lbs.
• Ability to work in challenging conditions.
• Ability to maintain confidentiality.