Maintenance Supervisor - South Portland/Wilsonville

About the Role

This role oversees and performs technical and mechanical work ensuring the inside and external buildings, grounds, amenities, and common areas of the community meet Greystar’s standards for cleanliness, appearance, safety, and overall functionality.

Responsibilities

• Assists and completes work orders from resident requests, diagnosing issues and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process for vacant apartment homes, including pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, and inspecting completed work.
• Develops and maintains standards for cleanliness and appearance of community grounds, amenities, building exteriors, market-ready unit interiors, and common areas.
• Periodically inspects work performed by service team members, contractors, and vendors to ensure quality and compliance with standards.
• Maintains inventory of spare parts and supplies, working with the Community Manager to order materials within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists the Community Manager in developing budgets for repair, maintenance, and capital projects.
• Supports cost-cutting initiatives by repairing rather than replacing parts, minimizing waste, and using tools and equipment correctly.
• Conducts regularly scheduled safety meetings, ensures MSDS sheets are current, and maintains compliance with OSHA and other safety regulations.
• Demonstrates customer service skills by treating residents and team members with respect, addressing complaints sensitively, and prioritizing work orders efficiently.

Requirements

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, building maintenance, or a related trade.
• Must provide own hand tools (unless prohibited by State law) and be knowledgeable in their safe use and maintenance.
• Ability to apply logical thinking to diagnose and resolve problems.
• Proficiency in customer service and interpersonal communication.
• Ability to read, write, and communicate effectively for internal and external interactions.
• Proficiency in internet, word processing, spreadsheet, and database management programs.
• Property management system experience preferred.
• Mathematical skills to handle financial, administrative, and legal documents.

Specialized Skills & Certifications

• EPA certifications Type I and II or Universal if working on sealed HVAC systems.
• All certifications required by State and Local jurisdictions.
• Valid driver’s license to operate a golf cart on the property, if applicable.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• Local, routine travel may be required for meetings, training, or other responsibilities.
• Must be available for on-call duties during evenings, weekends, and holidays.

Pay

The hourly range for this role is $31.00–$38.50. Many factors determine pay within this range, including business requirements, prior experience, current skills, and geographical location.

Corporate Positions: Eligible for quarterly or annual bonus programs based on individual and company performance.

Onsite Property Positions: Eligible for weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive medical, dental, vision, disability, and life insurance benefits.
• Low (free basic) employee medical costs for employee-only coverage; discounted costs after 3 and 5 years of service.
• Generous paid time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service. Additional vacation accrued with tenure.
• Onsite housing discount at Greystar-managed communities (subject to availability).
• 6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Benefits are offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements or local governing authority.