Maintenance Supervisor

This position embodies our corporate philosophy each time contact is made with a ZRS Management resident. The Maintenance Supervisor’s primary focus is to assist in resident retention through skilled, efficient, and professional service.

About the role

The Maintenance Supervisor reports directly to the Property Manager and is responsible for the overall maintenance of the property.

Responsibilities

• Provide prompt and efficient service calls in accordance with the service policy.
• Perform on-call service as determined by the Property Manager.
• Schedule all apartment turns and turn vacant units in three to five business days.
• Perform light electrical, plumbing, carpentry, and masonry repairs.
• Assist in maintaining all common areas including sweeping, mopping, vacuuming, emptying trash, cleaning windows, pressure washing, etc.
• Maintain pool(s) and/or Jacuzzi(s).
• Keep maintenance shops efficient, safe, and organized.
• Train other maintenance employees.
• Assist the Property Manager in vendor selection.
• Accurately record key property information (e.g., water shut-offs, sewer clean-outs, house meters, water meters, irrigation meters).
• Work with the Property Manager to establish and conduct an ongoing Preventive Maintenance Program and weekly community light inspections.
• Inspect and approve the work of outside contractors.
• Ensure proper insurance requirements prior to hiring a contractor.
• Take a leadership role in maintaining and enhancing the aesthetic appeal of the property.
• Assist in the implementation and adherence of the maintenance budget.
• Support other ZRS Management properties as needed and requested by the Property Manager.
• Walk move-outs with the Property Manager to determine repair costs and time needed for apartment turns; video record all move-outs with charges and/or damages.
• Daily review of the Detailed Outstanding Service Request Report with the Property Manager.
• Maintain all required logbooks.
• Ensure compliance with all EPA requirements and Fair Housing laws.
• Order all maintenance supplies.
• Implement the Area Assignment Program.

Requirements

• Valid driver’s license with an acceptable driving record and proof of automobile insurance coverage.
• EPA certification preferred; if required at a specific property, certification must be obtained within 90 days of employment start date.

Skills

• Effective time management and attention to detail.
• Ability to adapt to change in a composed manner.
• Ability to respect and maintain confidentiality.
• Maintenance experience and knowledge in plumbing, electrical, HVAC, and appliances.
• Ability to lift heavy objects.
• Clear communication with residents.
• Ability to work cooperatively in a team environment.
• Willingness to work on-call hours and weekends as determined by the Property Manager.
• Willingness to travel for training and education seminars.

Benefits

• Competitive pay.
• Health, dental, vision, and life insurance.
• Housing discounts.
• Vacation and paid holidays.
• Exceptional 401k plan with employer match.