Jobs · Management · Massachusetts

Maintenance Supervisor

Willow Bridge Property Company · Cambridge, MA · Yesterday
Management$30–$35/hrFull-time

About the role

Willow Bridge Property Company is hiring an experienced Maintenance Supervisor to oversee maintenance operations at a multi-family residential community. We seek an entrepreneurial-minded individual who enjoys building relationships with their team and customers.

Responsibilities

  • Technical Expertise
    • Ensure make-readies and maintenance projects are completed accurately and timely according to WBPC’s quality standards.
    • Maintain and update all assigned service requests using Yardi Mobile until completion and closure.
    • Troubleshoot and train maintenance staff on trades such as thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, and new or renovated construction.
  • Team Leadership
    • Plan, schedule, and supervise maintenance staff in daily activities including maintenance, repairs, service requests, turns, and cleaning of grounds and common areas.
    • Hire, train, and develop maintenance staff while ensuring adherence to company policies, procedures, and safety practices.
    • Communicate effectively within the team, motivating members and conveying expectations and goals.
    • Participate in department or regional meetings, community events, and lead safety and department meetings.
  • Compliance Knowledge
    • Conduct regular safety inspections, correct unsafe practices, and train staff on proper handling of chemicals, supplies, and equipment.
    • Adhere to all company safety policies and ensure a safe working environment.
    • Comply with OSHA regulations, federal, state, and local laws, and WBPC’s standard operating procedures.
  • Asset Care & Longevity
    • Coordinate vendor and contractor installation, maintenance, and repair work.
    • Apply preventive care, inspections, and timely repairs to protect property assets.
  • Financial Awareness
    • Maintain the department budget and adjust approaches to stay within financial constraints.
    • Prepare specifications for major projects, negotiate or solicit bids, and inspect vendor work for quality and cost conformance.
    • Purchase maintenance supplies, materials, and appliances efficiently while maintaining appropriate inventory levels.

Requirements

  • Minimum of 5 years’ related maintenance experience; property management experience preferred.
  • Proven ability to supervise and lead a team.
  • Expert-level understanding and diagnosing in electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
  • Certifications preferred: HVAC, EPA, and CPO where applicable.
  • Effective communication skills for interacting with management, team members, vendors, and residents.
  • Proficiency in operating small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
  • Basic computer skills (mobile devices, PC).
  • Valid driver’s license and ability to operate a motor vehicle.
  • Availability for regular on-call work, emergency calls, and scheduled off-hours or overtime as required.

Benefits

  • Competitive pay with a typical base compensation range of $30.00 to $35.00 per hour USD.
  • Comprehensive benefits package including health, dental, vision, and 401(k).
  • Opportunities for career development and advancement.

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