Maintenance Supervisor

About the role

Willow Bridge Property Company is hiring an experienced Maintenance Supervisor to oversee maintenance operations at a multi-family residential community. We seek an entrepreneurial-minded individual who enjoys building relationships with their team and customers.

Responsibilities

• Technical Expertise
  • Ensure make-readies and other maintenance projects are completed accurately and timely according to WBPC’s quality standards.
  • Maintain and update all assigned service requests using Yardi Mobile until completion and closure.
  • Troubleshoot and train maintenance staff on various trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction).
• Team Leadership
  • Plan, schedule, and supervise maintenance staff in daily activities including maintenance, repairs, service requests, turns, and cleaning of grounds and common areas.
  • Hire, train, and develop maintenance staff while ensuring company policies, procedures, and safety practices are followed.
  • Communicate effectively within the team, motivating members and conveying expectations and goals.
  • Participate in department or regional meetings, community events, and lead safety and department meetings.
• Compliance Knowledge
  • Conduct regular safety inspections, correct unsafe practices, and train staff on proper handling of chemicals, supplies, and equipment.
  • Adhere to all company safety policies and ensure employees work in a safe environment.
  • Comply with OSHA safety regulations, federal, state, and local laws, and WBPC’s standard operating procedures.
• Asset Care & Longevity
  • Coordinate vendor and contractor installation, maintenance, and repair work.
  • Ensure service requests, make-readies, and maintenance projects meet WBPC’s quality standards.
  • Apply preventive care, inspections, and timely repairs to protect property assets.
• Financial Awareness
  • Maintain department budget and understand the financial impact of maintenance decisions.
  • Prepare specifications for major projects, negotiate or solicit bids, and inspect vendor work for quality and cost conformance.
  • Purchase maintenance supplies, materials, and appliances efficiently while maintaining appropriate inventory.

Requirements

• Minimum of 5 years’ related maintenance experience; property management experience preferred.
• Proven ability to supervise and lead a team.
• Expert-level understanding and diagnosing in electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
• Certifications preferred: HVAC, EPA, and CPO where applicable.
• Effective communication with management, partners, subordinates, vendors, and residents.
• Proficiency in operating small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
• Basic computer skills (mobile device and PC operation).
• Valid driver’s license and ability to operate a motor vehicle.
• Availability for regular on-call work, emergency calls, and scheduled off-hours or overtime as required.

Benefits

• Competitive pay.
• Comprehensive benefits package including health, dental, vision, and 401(k).
• Opportunities for career development and advancement.