Maintenance Supervisor

About the role

The Maintenance Supervisor oversees and assists in all phases of maintenance operations at United Group's professionally managed multi-family communities in Williamsville, NY. Responsibilities include directing maintenance tasks, managing inventory, scheduling work, addressing emergencies, and ensuring compliance with safety and health programs.

Responsibilities

• Directs and assists in all phases of maintenance operations with oversight from the Property Manager.
• Affords priority to all work to be performed on assigned sites, including maintaining inventory of equipment, tools, and work materials and establishing and completing daily work schedules for maintenance duties.
• Maintains a working knowledge of all utility sources and supply lines and notifies the Property Manager of all problems and potential issues of concern.
• Assists the Property Manager with the scheduling and status of units under renovation, paints, cleans, completes maintenance items, and performs all necessary maintenance both the exterior and interiors of all buildings of the property assigned.
• Establishes and maintains preventative maintenance items and consults with the Property Manager to maintain the property within budget guidelines.
• Completes regular inspections of the assigned property and handles all emergency situations, communicating details to the Property Manager.
• Holds regular monthly meetings with site staff reviewing safety, organization, training, and policy review.
• Covers or assigns all after-hour coverage of the assigned property.
• Actively participates and follows safety and health programs, making regular shop, warehouse, office, and ground-job site tours and safety inspections to ensure safe work practices are being observed and unsafe conditions do not exist.

Requirements

• High School Diploma; 3+ years of experience in residential property maintenance is preferred.
• Applicable work history.
• Working knowledge of electrical, plumbing, HVAC, carpentry, and heating systems.

Qualifications

• Demonstrates integrity on a personal and professional level.
• Exceptional communication, sales, and negotiation skills.
• Ability to solve problems involving residents and challenging situations.

Benefits

• Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options.
• Dental + Vision – eligibility 1st of the month following 30 days.
• Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans.
• 401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
• Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
• PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours).
• Holidays – 10 Company Paid Holidays.