Maintenance Supervisor

About the role

The Maintenance Supervisor is responsible for overseeing all aspects of site maintenance for a 100–300-unit apartment community. This role provides leadership, guidance, and operational oversight for a maintenance team of approximately 1–5 associates, ensuring work is completed efficiently, safely, and to company standards.

Responsibilities

• Maintain the physical integrity of the community at all times, through proactive maintenance, early identification of potential issues, and effective problem resolution.
• Complete the most demanding and technical Service Requests.
• Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
• Ensure the property meets or exceeds 7-day turnover and 48-hour work order goals.
• Complete and oversee all work orders and turnovers. Accurately assess maintenance requirements and timelines to ensure completion in accordance with Renewing Management standards and arrange contract services when necessary.
• Walk units for progress and well-being weekly.
• Plan, schedule, and complete the preventative maintenance program.
• Assist the Property Manager in recruiting and interviewing potential team members.
• Periodically check the work progress of each maintenance employee. Provide immediate assistance and feedback.
• Provide feedback to the Property Manager on employee performance and assist in conflict management.
• Call out specialty trades such as plumbers and electricians once appropriate authorization has been granted.
• Collect subcontractor bids, schedule subcontractor activities and inspect all subcontractor work, holding them accountable to the agreed upon scope of work.
• Identify and correct hazardous community conditions.
• Ensure safety protocol is being followed.
• Ensure adequate levels of inventory and order all materials for the property to operate effectively.
• Provide great customer service to residents
• Ensure the maintenance shop is well organized and adequately stocked.
• Ensure employees have adequate hand tools to conduct work.
• Fill in for missing maintenance personnel when needed.
• Inspect buildings and grounds for deferred maintenance and repair.
• Ensure EPA regulations are being followed.
• Other duties as assigned.

Qualifications

• On-call availability on nights and weekends
• Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
• Communicate effectively and courteously with residents, staff and vendors
• Ability to lead and direct others
• Ability to self-direct and prioritize activities
• Positive can-do attitude
• Ability to work in adverse weather conditions
• Hand tools necessary to do the job

Skills

• EPA Type II certification is required.

Physical Requirements

• Constant need (66% to 100% of the time) to perform the following physical activities:
• Walking/Standing/On Feet: Move around to different apartment units for routine maintenance/repairs
• Bend/Stoop/Squat/Kneel: Perform routine maintenance/repairs, pick up tools and needed equipment, etc.
• Climb Stairs: Complete service requests and make-ready needs for 2nd and 3rd floor apartments
• Push or Pull: Move equipment, appliances, open and close doors, etc.
• Reach Above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, etc.
• Climb Ladders: Perform routine maintenance/repairs
• Grasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairs
• Finger Dexterity: Handle tools and equipment, perform routine maintenance/repairs
• Writing: Inventory maintenance, complete requisition requests and required maintenance reports
• Lifting/carrying: Transporting and moving supplies: replacement parts, ladders, etc.

Reasoning Development Requirements

• HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.

Benefits

• Competitive base salary with bonus potential
• Paid time off and paid holidays
• Free base rent for homes or apartments managed by Renewing Management
• Optional medical, dental, and vision insurance coverage
• 401(k) plan with 4% employer contribution

Equal Employment Opportunity

Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin, marital status, gender identity, veteran/military service, disability, genetic information, sexual orientation, or any other characteristic protected by law.