Maintenance Supervisor

About the role

The Maintenance Supervisor is responsible for overseeing all maintenance operations within the community, including managing service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service.

Responsibilities

• Regular/daily onsite attendance is required.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• Ensure all repairs and replacements necessary for community common areas and units are addressed.
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Maintain hazard communications program; teach and promote safe work practices.
• Participate in unit inspections as requested.
• Responsible for essential control of community.
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Aid in the general upkeep, maintenance, and cleaning of office, common areas, and model unit.
• Participate in on-call emergency at community.
• Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.).
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make-ready and work orders are completed).
• Supervise, train, and schedule maintenance activities for maintenance staff.
• Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed.
• Provide Community Manager input regarding employee performance evaluations.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Manage excellent customer service and monitor service request turnaround and responsiveness.

Requirements

• High School Diploma or Equivalent.
• EPA & CPO certification required; HVAC desired.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.
• Physical Requirements: MS @ Small – Mid Sized Properties with smaller staff.
• Physical Requirements: MS @ Large Sized Properties with large staff.

Qualifications

• Education: High School Diploma or Equivalent.
• Experience: No specific experience required beyond the minimum education level.

Skills

• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of Fair Housing Laws and OSHA requirements.
• Basic computer skills.

Benefits

• Medical, dental, vision, life, accidental, and disability insurance.
• 401K with employer matching.
• Commission and performance bonuses, when applicable.
• Paid sick days and company holidays.

Pay

$23 per hour to $28 per hour.

Schedule

Full-time position with potential for overtime and weekend shifts, including on-call property emergencies.