Maintenance Standards & QA Manager

Job Summary

General Atomics Systems Integration, LLC (GA-SI) is a provider of military and commercial engineering services. The Maintenance Standards & QA Manager will lead maintenance standardization, operational consistency, and execution oversight across all supported contractor work centers, personnel, and operated programs.

DUTIES AND RESPONSIBILITIES

• Lead efforts to strengthen maintenance standardization, operational consistency, and execution discipline across multiple sites, programs, and supported customers.
• Evaluate maintenance operations to identify execution gaps, process drift, inconsistent practices, and opportunities to improve maintenance quality and operational effectiveness.
• Develop, reinforce, and sustain standardized maintenance practices, operational expectations, inspection processes, and execution frameworks across supported locations.
• Conduct field assessments, operational reviews, standards evaluations, and oversight activities to validate maintenance execution and reinforce enterprise maintenance expectations.
• Partner cross-functionally with Field Operations, Site Management, Safety, Training, Enterprise QA, and leadership teams to support operational effectiveness and improve field execution consistency.
• Provide operational visibility, standards reinforcement, and execution assessments to proactively identify risks, improvement opportunities, and operational concerns related to maintenance quality, compliance, and execution performance.
• Support field execution initiatives through regular travel, site visits, operational reviews, audits, and collaboration with Subject Matter Experts (SMEs) to reinforce standards, share best practices, and support corrective actions.
• Lead or support root cause analysis and corrective/preventive action (CAPA) activities related to maintenance discrepancies, process nonconformances, operational concerns, and safety-related findings.
• Identify recurring trends, systemic issues, and operational risks through analysis of field observations, audits, assessments, safety reporting, and operational feedback.
• Coordinate closely with functional leadership to deconflict operational priorities, site engagements, audits, travel, and support activities.

Quality Oversight and Compliance

• Support the development, maintenance, and execution of Quality Assurance (QA) processes and oversight activities across supported work centers and programs.
• Ensure QA-related activities align with applicable customer, contractual, technical, regulatory, and organizational requirements, including COMNAVAIRFORINST 4790.2E and DCMA INST 8210-1 (series), where applicable.
• Reinforce QA policies, inspection requirements, compliance expectations, and operational accountability across supported locations.
• Provide leadership, guidance, and oversight to Quality Assurance Representatives (QARs), Collateral Duty Inspectors (CDIs), Subject Matter Experts (SMEs), and other QA personnel to ensure consistency in inspection practices, maintenance verification, and standards compliance.
• Support audit readiness efforts and assist in ensuring operational practices remain aligned with approved procedures, technical publications, and governing directives.

Future Growth / Operational Governance

• Support the future development, governance, and sustainment of Flight Operations Procedures (FOPs) and Ground Operations Procedures (GOPs) as operational requirements and program scope evolve.
• Affirm that operational procedures accurately reflect current aircraft capabilities, maintenance practices, customer expectations, and field execution requirements.
• Coordinate with leadership, customers, and applicable stakeholders to support implementation, standardization, sustainment, and future governance efforts tied to operational procedures, execution frameworks, and pending new programs associated with tentative contract awards and operational growth initiatives.