Maintenance Specialist

Core Responsibilities

• Perform general maintenance and repair tasks across all Heritage facilities, including plumbing, electrical, HVAC, and carpentry.
• Conduct routine building inspections and complete preventive maintenance on schedule.
• Respond promptly to maintenance requests submitted through the Maintenance email system.
• Proactively identify facility issues and address them before they are formally reported.
• Aid with general cleaning of Heritage’s main facility and provide support at off-site locations as needed.

Grounds & Seasonal Responsibilities

• Perform snow and ice removal during inclement weather to maintain safe access to all Heritage facilities.
• Maintain building exteriors and grounds in accordance with agency standards.

Compliance & Safety

• Assist the Director of Operations in ensuring all Heritage buildings comply with OSHA and CARF facility standards.
• Document all maintenance activities accurately and report issues to leadership in a timely manner.
• Follow all safety protocols and procedures, including proper use of tools and personal protective equipment.

Logistics & Vendor Support

• Pick up orders from outside vendors and deliver supplies or other items to off-site Heritage locations as needed.
• Cook with vendors and contractors as directed by the Director of Operations.
• Perform other duties as assigned consistent with this role.

Performance Expectations / What Success Looks Like

• All Heritage facilities are consistently maintained in a safe, clean, and functional condition.
• Maintenance requests are responded to promptly and resolved in a timely manner.
• Routine inspections and preventive maintenance are completed and documented on schedule.
• Facility issues are identified and addressed proactively before they escalate.
• OSHA and CARF compliance standards are consistently met across all Heritage locations.
• Staff, clients, and visitors experience Heritage facilities as welcoming, safe, and well-maintained.

Knowledge, Skills and Abilities

• Knowledge of general building maintenance including plumbing, electrical, HVAC, and carpentry.
• Familiarity with OSHA safety standards, preventive maintenance principles, and routine building inspection processes.
• Strong problem-solving and troubleshooting skills; ability to diagnose and resolve issues independently.
• Excellent attention to detail and proactive approach to identifying facility issues.
• Strong communication and collaboration skills; ability to work effectively with staff across all departments.
• Ability to lift 25+ pounds regularly; occasional heavy lifting and power tool operation required.
• Ability to work in both indoor and outdoor environmental conditions.

Education and Experience

• A high school diploma or GED is required.
• Prior commercial or institutional maintenance experience is preferred.
• Vocational training or certification in a relevant trade (plumbing, electrical, HVAC, or carpentry) is preferred.
• A valid driver's license, reliable transportation, and proof of current automobile insurance are required.

Physical Requirements and Working Conditions

• Regular standing, walking, bending, kneeling, climbing, and sustained physical activity throughout each shift.
• Must be able to lift 25+ pounds regularly; occasional heavy lifting and power tool operation required.
• Exposure to both indoor and outdoor environmental conditions, including inclement weather.
• Regular use of hand and power tools, maintenance equipment, and cleaning chemicals; proper PPE required.
• A valid driver's license is required; travel between Heritage facility locations in Macon and DeWitt Counties is required.
• Must adhere to all Heritage policies, procedures, and safety standards.

Compensation & Benefits

• Salary Range: $18.00–$24.00 per hour ($37,440–$49,920 annually), based on education and experience.
• Holiday, vacation, sick, personal, and additional paid time off.
• Employee Assistance Program (EAP).
• Flexible spending accounts.
• Life insurance.
• 401(k) and Roth options.
• Tuition assistance and continuing education opportunities.