Maintenance Shift Supervisor

About the role

The Maintenance Shift Supervisor at KNAPP is responsible for managing a team of resident maintenance technicians, overseeing commercial activities, and providing industrial Electrical/Mechanical expertise. This role is part of a leadership team focused on maximizing equipment utilization and efficiency, and includes developing the Maintenance Team and implementing KNAPP processes.

Responsibilities

• Maintain standards of service by ensuring quality communications with customers and colleagues.
• Responsible for team management involving interviewing, hiring, performance management, and terminations.
• Implement site quality, safety, and procedures.
• Partner with suppliers and ensure their maintenance visits are up-to-date.
• Ensure all company equipment is well cared for and maintained.
• Ensure accuracy of maintenance technicians' time sheets and documentation.
• Complete daily job numbers and reports accurately.
• Maintain communications with the Customer's site coordinator and employees.
• Respond to electro-mechanical faults and provide technical assistance.
• Respond to emergency calls from customers or supervisors.
• Ensure adherence to safety procedures and processes.
• Set up and calibrate precision automation equipment.
• Facilitate installation of conveyors and special machines.
• Facilitate meetings with the Resident Site Manager and/or Site Maintenance Manager.
• Provide maintenance service support to the team, co-workers, and the Customer's installed system.
• Log and address spare parts usage issues with the KNAPP spare parts team.
• Interpret and work with electrical circuit diagrams, mechanical drawings, and blueprints.
• Provide leadership and ensure safety for the team and all others in the facility.
• Coach and instruct as needed.

Requirements

• Strong written, verbal, and interpersonal skills.
• Excellent Microsoft Office Suite skills.
• A Degree in Electrical and/or Mechanical Engineering or equivalent work experience of 5-10 years.
• Verifiable experience providing repairs on various types of machinery systems, including electrical, mechanical, pneumatic, and hydraulic systems.
• Authorized to work in the U.S.
• Bilingual (English/Spanish and/or English/German) preferred, but not required.