Maintenance Scheduler

About the role

Scheduling Equipment, all services & lubrication for the Logistic Readiness Center (LRC) West Point Academy Vehicle Maintenance Program using GCSS Army. Keep 100% accurate records and notify outside sources of schedules.

Responsibilities

• Schedule vehicles for servicing, lubrication or repairs based on date of last lubrication/service and mileage travelled, hours or urgency of repairs for all equipment maintained on the LRC density.
• Provide Service Schedules as required.
• Compile a Service list and send to the appropriate agency as required.
• Follow up with the customer if their equipment becomes delinquent by way of email; on the third attempt, CC email to Government QA personnel and your supervisor or manager.
• Be 100% accurate on all service lists compiled and sent out.
• Follow GCSS-Army Servicing requirements and equipment servicing schedules.
• Contact maintenance team to verify availability of facilities and notify the appropriate agency to deliver specified vehicles; maintain a file of requests for services.
• Compile reports daily, weekly, and monthly.
• Be prepared for audits/inspections at all times.
• Update and maintain Continuity book for your areas of responsibility.
• Have a strong customer service background.
• Know the contents or where to find the contents of all regulations/servicing requirements and policies for conducting business in your area of responsibilities.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Excellent interpersonal and communication skills.
• Superb customer service/relations.
• Ability to follow oral and written directions.
• Knowledge of Microsoft Office, PowerPoint, and Excel.
• Certified in Equipment Parts Specialist and Maintenance Supervisor in GCSS Army.
• Heavy GCSS Army scheduling experience.