Maintenance Reliability Technician

About the role

The role supports maintenance teams in daily repair and preventive activities while assisting engineers with process improvements, automation, and continuous improvement initiatives to ensure reliable and efficient production operations.

Responsibilities

• Provide expert support to maintenance technicians to ensure timely completion of repair, troubleshooting, and preventive maintenance tasks.
• Provide hands-on support in complex repairs, equipment disassembly/reassembly, and electrical/mechanical troubleshooting when needed.
• Train and mentor technicians in safe work practices, troubleshooting methods, and use of diagnostic equipment.
• Avoid redundant tasks by focusing on providing expert support and training.
• Ensure accurate documentation of maintenance work, parts usage, and equipment status.
• Support engineers by gathering production and equipment performance data for analysis and improvement projects.
• Avoid unnecessary travel and overtime by prioritizing tasks and focusing on core responsibilities.
• Assist in the implementation of engineering-driven process changes, equipment modifications, and technology updates (e.g., PLC, KUKA, VFDs, PC controllers).
• Contribute to continuous improvement and Lean Manufacturing activities by helping implement engineer-developed solutions.
• Oversee preventive and predictive maintenance programs to ensure equipment reliability and compliance with manufacturer specifications.
• Maintain daily equipment performance and escalate recurring issues to engineering for further analysis.
• Coordinate small- to medium-scale modernization or upgrade projects under the direction of engineering.
• Support cost-reduction, cycle-time optimization, and quality improvement efforts while maintaining production targets.
• Serve as the primary link between the technician team and engineering, ensuring effective two-way communication.
• Collaborate with production associates to ensure safe, reliable, and efficient operation of equipment.
• Participate in cross-functional meetings to represent technician capabilities and provide practical input on engineering plans.
• Support training programs for production and maintenance staff, preparing materials and reinforcing engineer-led initiatives.
• Coordinate procurement of spare parts, tools, and external service providers as needed.
• May assist with budget tracking and project planning activities under engineer supervision.
• Perform other duties as assigned to support both technician teams and engineering functions.

Qualifications

• High School Diploma or GED required; Associate’s degree in Industrial Maintenance, Mechatronics, Engineering Technology, or a related field preferred.
• Required: 5+ years of relevant experience in maintenance, automation, or manufacturing operations; OR technical certificate + 4 years relevant experience.
• Preferred: Bachelor’s degree in a relevant technical field (Industrial, Electrical, or Mechanical Engineering Technology) with 2+ years of experience.
• Experience leading or mentoring maintenance teams is strongly preferred.
• Background supporting automation, robotics, and/or PLC-controlled systems required; exposure to Body in White or manufacturing integration processes is a plus.