Maintenance Operations Supervisor

Essential Functions and Responsibilities

• Develop, implement, oversee, and document preventative maintenance programs for all properties.
• Schedule work for the maintenance crew based on priorities, equipment availability, or weather conditions.
• Oversee project activities to ensure compliance with instructions, adherence to deadlines and schedules, and completion of work according to specifications and contract requirements.
• Prepare service estimates based on labor, material, and machine costs, and maintain budgets for individuals.
• Responsible for the inventory, maintenance, and tracking of all maintenance equipment, tools, and supplies.
• Manage HVAC preventive maintenance services for all tenants, oversee billing and scope reviews for tenant HVAC work, and maintain HVAC and lighting control systems.
• Monitor all billing and meters for utilities and solar systems.
• Perform personnel-related activities, such as evaluating staff performance and supervision of personnel.
• Investigate work-related complaints from tenants to verify problems and determine solutions.
• Confer with other supervisors to coordinate work activities with those of other departments.
• Review contracts or work assignments to determine service, equipment, or workforce requirements.
• Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
• Recommend changes in working conditions or equipment to improve crew performance.
• Aid others with various projects and tasks on an as-needed basis as directed by the manager/supervisor. Ability to be on call for property issues and respond during non-standard working hours.

Required Qualifications

• Minimum of two (2) years of previous experience performing the essential functions of this position.
• Minimum of two (2) years of management/supervisory experience with two or more.
• Demonstrates the ability to read, write, and communicate effectively with clients.
• Ability to read and interpret documents such as policies, operating and maintenance instructions, and procedures.
• Excellent computer skills, including proficiency in Excel, Word, and Outlook.
• Strong analytical, organizational, and time management skills required.
• Ability to work independently and within a team to build relationships and interact effectively with the business.
• Ability to multitask, work successfully under pressure, and effectively prioritize and manage time and workload to meet client needs.
• Willingness to take on new challenges, responsibilities, and assignments.
• A valid New Mexico driver's license, vehicle insurance, a good driving record, and reliability.
• Bilingual (Spanish is a plus).

Necessary Attributes

• Dependable, self-motivated, punctual, and efficient in handling work assignments.
• Able to work with a diverse group of people.
• Strong team player, friendly, patient, self-motivated.
• Strong management/supervisory skills.
• Professional appearance and manner.

Working Conditions and Physical Effort

• While performing the duties of this job, the employee is regularly required to stand and walk, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Ability to carry, set up, and climb ladders and access roofs for inspections.
• This position requires frequent manual dexterity in combination with eye/hand coordination, such as handling of tools and equipment.
• The employee must occasionally lift and/or move up to 50 pounds.
• The noise level in the work environment is usually medium to loud.
• Work is performed outdoors with exposure to the elements, including heat, cold, rain, wind, and other weather.
• Must be able to travel (10%) within the metropolitan area.