Maintenance Manager - The Pavilion at Star Lake

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. The Concerts Division fosters a fun and upbeat work culture with numerous opportunities. Join us to be part of a passionate and committed team where you can thrive.

About the role

The Pavilion at Star Lake is seeking a Manager – Facility Maintenance Services. This role oversees the upkeep, repairs, and maintenance of the venue and its equipment, ensuring guest satisfaction through effective management of staff and coordination of event setups and teardowns.

Responsibilities

• Selects, trains, supervises, counsels, and disciplines maintenance service staff to ensure maximum guest satisfaction.
• Organizes and conducts meetings to communicate pertinent information to the staff.
• Schedules and directs staff in their work assignments.
• Coordinates the setup and tear down of venue assets for all events.
• Conducts pre-event inspections of all venue areas to ensure cleanliness and safety.
• Reports all damages and required maintenance following each event to the Operations Manager.
• Carries out preventative and reactive maintenance.
• Maintains venue grounds, building structures, and fixtures.
• Purchases, reorders, and maintains adequate supplies and inventory of cleaning products and other supplies.
• Works with the scheduling payroll administrator to ensure staffing needs are met.
• Budgets appropriately for each show's needs while reaching the overall operating per/head goal.
• Show CARE by participating in the venue’s sustainability program, which may include conserving resources and preventing waste.
• Participates in other tasks as assigned by the Operations Manager.

Requirements

• High School Diploma or equivalent.
• Familiarity with Microsoft Office Suite.
• Knowledge of safe work practices and procedures.
• Attention to detail, quality, and accuracy.
• Experience in plumbing, construction, and general maintenance.
• Knowledge of commercial food service equipment (preferred).
• Previous management position experience.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Available to work flexible and extended hours on event days.

Qualifications

• Constant walking, climbing stairs, lifting and carrying 50 lbs+.
• Occasional sitting.

Skills

• Event management.
• Facility maintenance.
• Team leadership.
• Event coordination.
• Preventative and reactive maintenance.
• Communication and interpersonal skills.

Benefits

Live Nation Entertainment offers a supportive and inclusive environment, encouraging personal and professional growth. We provide a range of benefits including:

• Student loan reimbursement.
• Affordable health insurance.
• Flexible work arrangements.
• Comprehensive training and development programs.
• Employee assistance programs.
• Work-life balance initiatives.

Pay

Compensation is competitive and commensurate with experience.

Schedule

Hours vary based on event schedules, but typically involve flexible and extended hours on event days.