Maintenance Manager

About the role

TREK Development Group is seeking a Maintenance Manager for our East Hills properties, which consist of 313 units. This position oversees maintenance operations, ensuring the community is maintained safely, compliantly, and cost-effectively.

Responsibilities

• Supervise, train, mentor, and evaluate maintenance technicians and grounds personnel
• Establish performance expectations and promote a culture of safety, quality, and customer service
• Coordinate staffing schedules, on-call rotations, emergency coverage, and workload distribution
• Aid in recruiting, onboarding, and developing maintenance personnel
• Foster positive working relationships among residents, property management staff, vendors, and community stakeholders
• Oversee completion of work orders, service requests, and emergency repairs in a timely and professional manner
• Maintain vacant units for new resident occupancy
• Develop and implement preventative maintenance schedules for building systems, equipment, and common areas
• Manage inventory of maintenance supplies, equipment, and replacement parts
• Coordinate and supervise outside contractors and service providers
• Oversee and participate in diagnosing, repairing, and maintaining HVAC systems, plumbing systems, electrical systems, appliances, and building systems
• Ensure compliance with all federal, state, local, and company inspections and regulations
• Implement and enforce workplace safety procedures
• Conduct regular property inspections, identify and propose solutions for potential safety hazards
• Maintain documentation of maintenance activities, inspections, and repairs in RealPage
• Document all utility shutoffs, building controls, and emergency response procedures
• Ensure compliance with EPA Lead Safe Work Practices and RRP requirements where applicable
• Oversee curb appeal standards and maintenance of community grounds
• Coordinate snow removal, landscaping, seasonal maintenance, and exterior improvements
• Conduct regular inspections of common areas, buildings, and site infrastructure
• Ensure communities present a clean and welcoming environment for residents and visitors
• Affordable Housing Compliance
• Coordinate correction of inspection deficiencies and ensure timely completion of required repairs
• Maintain documentation necessary to demonstrate compliance with applicable affordable housing regulations and company standards
• Work collaboratively with property management staff to ensure units meet occupancy, inspection, and habitability requirements
• Affordable Housing Portfolio & Asset Management
• Participate in annual property inspections and capital needs assessments
• Affordability Housing Compliance
• Identify deferred maintenance items and develop long-term replacement strategies
• Support ownership and management objectives through proactive asset preservation and expense management practices
• Support long-term capital planning and asset preservation initiatives
• Recommend equipment replacements and building improvements to maximize asset performance
• Support equipment replacements and building improvements to maximize asset performance
• Support long-term capital planning and asset preservation initiatives
• Support ownership and management objectives through proactive asset preservation and expense management practices

Requirements

• Valid Driver's License and reliable transportation required
• Minimum five years of multifamily property maintenance experience
• Minimum two years of supervisory or maintenance leadership experience
• Demonstrated advanced hands-on experience in a minimum four of the following: HVAC, plumbing, electrical, carpentry, appliance repair, or building systems maintenance
• Trade school education or technical certifications preferred
• PREFERRED INDUSTRY CERTIFICATIONS: CAMT (Certified Apartment Maintenance Technician), EPA Universal Certification, HVAC Certification, OSHA 10 or OSHA 30, NAHMS or other affordable housing maintenance certifications
• Experience with affordable housing programs including LIHTC, HUD, HOME, Section 8, or public housing
• Experience supporting townhome communities and multifamily apartment communities
• Working knowledge of housing quality standards, NSPIRE inspections, Uniform Physical Condition Standards (UPCS), and state housing finance agency compliance requirements
• Strong troubleshooting and problem-solving skills
• Knowledge of building systems, preventative maintenance practices, and construction methods
• Familiarity with capital improvement planning, reserve-for-replacement projects, and asset preservation initiatives
• Ability to prioritize multiple projects and deadlines
• Strong organizational and recordkeeping skills
• Excellent communication and customer service abilities
• Experience in using maintenance management software and mobile work-order systems

Qualifications

• Ability to lift and carry up to 50 pounds
• Prolonged periods of standing and walking
• Frequent exposure to fumes or airborne particles, moving mechanical parts, and vibration
• Occasional outside weather condition exposure
• This position is very active, with occasional lifting and/or moving of items up to 80 pounds
• Occasional evening, weekend, and holiday hours, to support emergency repairs

Skills

• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation
• Performance Metrics
• Staffing Schedules
• On-Call Rotations
• Emergency Coverage
• Workload Distribution
• Recruiting
• Onboarding
• Development
• Positive Working Relationships
• Leadership
• Reporting
• Team Management
• Supervision
• Training
• Evaluation