Maintenance Manager

Duties and Responsibilities

• Ensuring the best possible lodging experience for each guest, within the framework of the hotel’s operating guidelines.
• Install small maintenance items as needed for repair, under the direction of the General Manager.
• Complete tasks and assignments on the daily maintenance checklist.
• Complete maintenance request or provides status updates on work orders within 24 hours of assignment.
• Complete preventative maintenance program on a timely basis and as assigned.
• Respond to maintenance related emergencies as requested.
• Must become familiar and knowledgeable of hotel layout, guest room locations
• Report any unusual or guest maintenance related problems / issues to the leadership team (i.e., FOM, GM, HSKP Mgr) immediately if you are not able to resolve the problem or issue.
• Become familiar and knowledgeable with hotel’s safety policies and emergency procedures to include emergency evacuation procedures. Become familiar with accident prevention policies to include any OSHA related chemical handling (SDS sheets).
• Ensures that all guest laundry washers & dryers, vending machines and common areas are kept clean daily.
• Helps to maintain a clean and organized maintenance workshop and storerooms.
• Be flexible as there may be times that business demands make it necessary to alter your work schedule.
• Follow all safety and security related guidelines, policies and practices as required by S & L Hospitality and/or the brand. Participate in any safety related training programs throughout the year (i.e. HazCom, Blood Borne Pathogens, Emergency Evacuation, etc.) as required by S & L Hospitality’s Human Resources & Benefits Director or the brand.
• Able to obtain and maintain CPO certification, if applicable based on amenities of the hotel
• Common interior guest area duties might include but are not limited to:
• Paint walls, ceilings, doors and window trim, as needed
• Performs Preventative Maintenance (PM) as directed by manager and GM.
• Common exterior guest area duties might include but are not limited to:
• Clear trash and empty property trash containers daily
• Sweep and clean sidewalks (trash and/or weather related)
• Clear debris from parking lot, landscaping and dumpster area daily.
• Ensure that exterior perimeter area of hotel building and grounds are clean by use of a blower and/or power washer.

Qualifications

• High School Diploma or equivalent, preferably continued education relating to the role.
• Must be at least 18 years of age or older
• Effective decision making
• Strong communication skills
• Good organizational and time management skills
• Ability to maintain effective working relationships with team
• Must be able to multi-task and prioritize with excellent follow up skills and customer service
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
• Ability to solve practical problems
• Ability to obtain and maintain any necessary certificates or license as designated by S&L Hospitality, the Brand, or state/local/federal requirements.