Maintenance Manager

About the role

The Facilities & Maintenance team at LC is seeking a talented individual to enhance the resident and community experience through a values-based approach that aligns with our purpose.

Responsibilities

• Oversees maintenance technician(s) and groundskeeper(s)
• Manages prioritization and execution of work order requests
• Maintains inventory and supplies
• Handles emergency service calls
• Ensures community grounds are clean and free of debris
• Assists with seasonal work such as snow removal
• Develops team members in maintenance skills, including appliance repair, unit make-ready, plumbing, HVAC troubleshooting, etc.
• Creates and executes preventative maintenance programming
• Manages and builds vendor relationships
• Affords support for hosting resident events and collaborating with the team to facilitate and organize events
• Ensures customer satisfaction scores are maintained at the company standard

Requirements

• High school degree or equivalent
• HVAC Certification required, EPA 608, OSHA 10 certification
• 2+ years of previous residential apartment or facilities management experience, with experience managing a maintenance team within an urban multi-family property
• Proven customer experience delivery
• Strong time management skills and attention to detail
• Strong decision-making and problem-solving skills
• Valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles
• Ability to operate tools and equipment in accordance with safety guidelines at all times

Qualifications

• High school degree or equivalent
• HVAC Certification required, EPA 608, OSHA 10 certification
• 2+ years of previous residential apartment or facilities management experience, with experience managing a maintenance team within an urban multi-family property

Skills

• Customer experience delivery
• Time management
• Attention to detail
• Decision-making
• Problem-solving
• Driver's license
• Operate tools and equipment safely

Benefits

At LC, we offer a comprehensive benefits package including:

• Full Suite of Health Benefits
• Retail Retirement Plan with Company Match
• Competitive PTO policy
• Generous parental and family leave
• Strong Company Culture
• Career Growth Opportunities
• Community Engagement and Volunteerism

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