Maintenance Manager

Responsibilities

• Provide exceptional customer service to our residents
• Direct, schedule, and perform maintenance activities
• Supervise, train, and mentor the maintenance team
• Communicate assignments to the maintenance team and monitor the workload to ensure completion
• Inspect units and manage the apartment make-ready process
• Review, prioritize, and complete service requests, including appliances, plumbing, HVAC, electrical, etc.
• Ensure proper documentation of service requests, preventative maintenance, and make-ready status in property management software
• Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, and other tasks as needed

Requirements

• 3 years of Multi-Family Property Management experience
• Supervisory experience
• Availability to work a flexible schedule, including weekends
• Rotating on-call responsibility for after-hours emergencies
• Demonstrated Computer Proficiency and knowledge of Microsoft Office Suite and property management software
• Proven track record of success in a performance-driven environment