Maintenance Manager

About the role

The Maintenance Manager is responsible for leading the site maintenance and reliability program for a distribution center, ensuring safe, compliant, and cost-effective operation of automated and non-automated assets. This role owns site maintenance execution (PM/CM planning and scheduling, work order management, parts stewardship, contractor/OEM coordination), reliability improvement (RCA, defect elimination, PM optimization), and facilities/utility systems readiness to deliver high equipment availability and consistent throughput in support of Operations.

Responsibilities

• Lead and continuously improve the site’s maintenance and reliability strategy, including preventive and corrective maintenance and full asset lifecycle management, driving uptime, safety, and cost predictability.
• Own work management processes (intake, planning, scheduling, documentation) in alignment with enterprise standards, ensuring disciplined execution and continuous improvement through established operating rhythms.
• Track and act on key maintenance KPIs (e.g., uptime, PM compliance, MTTR/MTBF, reactive vs. planned work, safety, cost drivers), translating data into actionable improvements in partnership with Operations and technical teams.
• Maintain CMMS data integrity, including asset hierarchy, PM programs, failure codes, downtime tracking, and parts usage to enable effective planning, analysis, compliance, and reporting.
• Manage vendors, OEMs, and contractors, ensuring strong performance, safety compliance, clear scopes of work, and effective escalation and resolution of issues.
• Lead, coach, and develop a high-performing maintenance team, including hiring, scheduling, training, performance management, and building technical capability across automation, MHE, and facility systems.
• Own critical incident response, including troubleshooting, root cause analysis, corrective action implementation, and sustainable resolution of issues.
• Support capital planning by identifying asset risks, developing cost estimates, and partnering with site leadership and Finance to build and execute business cases.
• Oversee building and grounds maintenance, including facility inspections, risk identification, and coordination of repairs to minimize operational disruption, while interfacing with landlords or property management as needed.
• Manage facility service providers (e.g., HVAC, dock equipment, fire/life safety, janitorial, pest control), ensuring compliance with standards, documentation requirements, and service level expectations.
• Build site maintenance capability through onboarding, skills assessments, cross-training, and ongoing technical and safety development, fostering a strong safety-first culture.
• Ensure maintenance safety and regulatory compliance (e.g., LOTO, NFPA 70E, contractor safety), maintaining audit readiness and embedding safe work practices in daily execution.
• Partner cross-functionally with Operations, IT/OT, Safety, Finance, HR, and Procurement to align on priorities, staffing, vendor performance, system discipline, and continuous improvement initiatives.
• Optimize spare parts and storeroom operations, including critical spares strategy, inventory control, and cost management to support uptime and operational efficiency.
• Provide clear, concise updates to site and enterprise stakeholders on performance, risks, budget drivers, and improvement plans, while driving alignment and influencing decision-making.
• Demonstrate strong strategic thinking, communication, and stakeholder management, with a systems mindset that balances site execution and enterprise standards, and the ability to lead change, drive adoption of processes and CMMS discipline, and deliver measurable results.

Requirements

• Bachelor’s degree in a technical field (e.g., engineering technology, industrial maintenance, operations management) or equivalent combination of education and experience.
• 8+ years of maintenance leadership experience in distribution, logistics, manufacturing, military, or industrial environments; experience supporting automated material handling systems preferred.
• Proven ability to lead a site maintenance organization, including planning, scheduling, preventive maintenance execution, CMMS discipline, and KPI management.
• Strong working knowledge of automated MHE and industrial systems (conveyors, sorters, robotics, controls interfaces, utilities, HVAC, fire protection, electrical systems).
• Proficiency with CMMS platforms for work order management, preventive maintenance scheduling, reporting, and labor/parts analysis.
• Experience managing maintenance budgets, vendor spend, and presenting performance metrics to senior stakeholders.
• Background in facility and building systems management, including coordination with property management or landlords to resolve site-related issues.
• Strong knowledge of maintenance-related safety standards and compliance requirements (e.g., LOTO, NFPA 70E, OSHA, contractor safety).
• Experience in large, automated distribution center environments or complex multi-vendor (OEM) operations preferred.
• Exposure to reliability methodologies (e.g., RCM, TPM, Six Sigma), including root cause analysis and preventive maintenance optimization.
• Experience developing technician skill progression, training programs, and cross-functional capability building.
• Experience implementing or supporting enterprise maintenance standards (e.g., CMMS standardization, work management processes, parts governance).
• Strong vendor management experience, including working with OEMs, integrators, and third-party maintenance providers.
• Demonstrated ability to think strategically, translate data into action, influence cross-functional stakeholders, and lead change in a fast-paced operational environment.

Qualifications

• Must be legally authorized to work in the United States without company sponsorship now or in the future.

Skills

• Strategic thinking
• Communication
• Stakeholder management
• Systems mindset
• Change leadership
• Technical expertise (automation, MHE, industrial systems)
• CMMS proficiency
• Vendor management
• Facility and building systems management
• Reliability methodologies (RCM, TPM, Six Sigma)
• Technical training and development
• Facility safety and regulatory compliance

Benefits

N/A

Pay

N/A

Schedule

N/A