Maintenance Manager

About the role

Join the ConcordRENTS Team. ConcordRENTS is a distinguished leader in delivering a quality, customer-centric property management experience across affordable and market-rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve.

Responsibilities

• Works from policies, standards, schedules, service requests, logs, contracts, warranties, and instructions.
• Interviews, selects, recommends hire, trains, and supervises Maintenance Department staff. Provides for safety instruction, equipment, and devices and ensures that employees are aware of safety and quality standards. Provides operational training and technical direction and assists staff in the investigation and resolution of problems. Assigns and checks work. Evaluates performance and provides counseling and coaching to employees. Recommends, initiates and documents disciplinary measures as required. Monitors and records attendance and authorizes time cards. Initiates personnel actions, such as promotions, transfers, and terminations. Maintains harmonious employee/employer relations.
• Participates in annual planning, recommends maintenance budget levels and related capital equipment purchases, and responds to inquiries or provides documentation in response to related inquiries. Works with Community Director to select and negotiate with local vendors and contractors.
• Establishes maintenance and preventive maintenance schedules and routines in keeping with overall company policy to meet requirements of standards. Establishes and modifies priorities to suit changing conditions, and makes individual assignments based on the skill and availability of staff and monitors results.
• Tracks and determines the status of service requests in computer system and closes records for completed orders. Investigates and resolves issues where service orders are past due in computer system.
• Ensures that maintenance related documentation is current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, fire, compactor, and pool logs ensuring that records are current and meet requirements. Checks warranty information and ensures that repairs performed meet with warranty requirements. Contacts vendors as required to resolve outstanding issues.
• Maintains property grounds and facilities and resolves safety hazards, property damage, or unsightly conditions. Reports unusual or serious problems to management.
• Prepares any range of periodic or special reports and data relating to maintenance activities and statistics.
• Available for on call duty, nights and weekend work.

Requirements

• Use of mathematics together with the analytical use of complicated drawings, manuals, and schematics, and use various types of precision measuring instruments, such as gauges, meters, and electrical testers.
• High School Diploma or GED Equivalent required.
• Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
• Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
• Ability to speak, read and write English for safety and productivity reasons.
• Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.

Qualifications

• High School Diploma or GED Equivalent required.
• Applied trades training on a particular or specialized occupation, requiring knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
• Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
• Ability to speak, read and write English for safety and productivity reasons.
• Over five years required to be fully familiar with required techniques, equipment, systems, documentation, monitoring the work of others, and work routines.

Skills

• Proficient in painting, plumbing, electrical, appliance repair, carpentry, landscape quality control, and irrigation repairs.
• The ability to transfer knowledge to others on the team.
• The ability to address residents' customer service needs through clear and caring communication.
• The ability to work independently with a sense of urgency and be solutions oriented.
• The willingness and ability to learn industry leading technology to provide efficient and effective service is essential.
• Demonstrated organizational skills in order to prioritize daily schedules to meet property demands.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%.
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions.
• All team members are eligible to participate in performance and role-specific bonus programs.

Pay

Pay for this position is commensurate with experience of candidate.