Maintenance Manager - 348 luxury-unit community

Position Details

The Service Manager (Maintenance Manager) is the maintenance leader for the community. You will manage the processes of turning vacant apartments, resident work orders and common area maintenance ensuring services are within budget, on schedule and meeting IMT quality standards. Lead and motivate maintenance associates and vendors contracted.

Diagnose and solve maintenance issues ranging from electrical, plumbing, appliances, HVAC, pool, etc. with a goal of successfully completing each service request within 24 hours.

Ensure the control and accountability of all tool sets provided for IMT Service Technicians.

Efficiently manage apartment make ready process to achieve the target average turn time of 7 days.

Personally inspect each market-ready apartment to ensure that IMT standards have been met.

Inspect property and grounds to ensure excellent curb appeal.

Provide a high level of service to our residents.

Control expenditures to maintain the property while meeting budget guidelines.

Report directly to the Community Manager

Requirements

Hands-on maintenance skills including plumbing, electrical, general carpentry, HVAC, appliance trouble shooting, pool maintenance, etc.

EPA Type II or Universal certification is a plus; CPO is a plus.

A positive attitude, and the desire to learn and develop your skills.

Customer service and verbal communication skills.

Benefits

Monthly bonuses based on the team's performance for everyone.

Medical, dental, vision, wellbeing programs, gym membership contributions.

401(k) with company match, medical and dependent care flexible spending accounts, life insurance, 20% housing discount.

Comprehensive training programs, mentorships.

Maintenance training - Service Designation Program unique to IMT with training courses for service and leasing associates to obtain more knowledge and build skills which can lead to career advancement, bonuses, and pay raises.

IMT tool kit, full uniforms including $100/year shoe stipend.

Paid time off - PTO, vacation, holidays.

Office, region and nationwide events including team lunches, community service opportunities, apartment industry events, contests, end of the year celebrations, and more!