Maintenance III

Regular, full-time, non-exempt union position located at 165 Turk Street, San Francisco, CA 94102.

About the Role

Under the supervision of the General Manager or Senior General Manager, the Maintenance III is responsible for responding to daily maintenance requirements, overall upkeep of TNDC buildings and facilities, and staff supervision.

Responsibilities

• Directly hire, supervise, and manage maintenance and custodial staff, including preparation of employee evaluations and recommendations for discipline or promotions.
• Respond to daily work orders and maintenance requests, including:
  • Plumbing: Replace faucets, snake drains (sink and tubs), install toilet valves.
  • Carpentry: Hang windows and doors, repair hinges, repair/replace door and window locks.
  • Electrical: Door buzzer repairs, low voltage electrical repairs.
  • Paint and patch walls, sheetrock repairs.
• Report unusual occurrences or suspicious activities to supervisor.
• Keep supervisor informed of maintenance problems.
• Provide effective and courteous service to residents, guests, and coworkers.
• Conduct work tasks safely in compliance with safety rules.
• Inspect units during monthly pest control; note the condition of the unit.
• Perform and keep records of all fire and life safety, and operational equipment preventive maintenance.
• Establish and follow building preventive maintenance schedule.
• Respond to building emergencies on after-hours on-call schedule.
• Other duties as assigned.

Requirements

• Six months of consecutive experience in residential housing maintenance/property management.
• Minimum of 1 year of supervisory experience; 2+ years preferred.
• Demonstrated knowledge of Microsoft Office programs such as Word, Excel, and Outlook.
• Two years of experience in the building trades (plumbing, electrical, carpentry, or appliance repair).
• Excellent interpersonal skills and ability to work on a team.
• Capacity to work with a culturally diverse, low-income population.
• Ability to work independently and follow instructions with minimal supervision.
• Knowledge of residential property management, building systems, and housing quality standards.
• Demonstrated knowledge and understanding of budget management and facilities issues.
• Ability to operate hand and power tools.
• Ability to lift 75 pounds and climb ladders.
• Ability to order supplies and maintain workable inventories.
• TCAC experience required.
• Valid California driver's license and a motor vehicle report that matches TNDC's insurers' minimum guidelines.

Preferred Qualifications

• Associate degree, certificate of completion from a trade school, and/or one or more years of related experience.
• Certified HUD, Tax Credit Specialist, Low Income Housing Tax Credit (LIHTC) designations, or equivalents.
• Knowledge of Section 8 Housing Assistance Program practices and principles.
• Prior experience working in affordable housing, nonprofit residential property management.
• Property Management Software (Yardi, Boston Post, OneSite) knowledge.
• Experience/familiarity with the Tenderloin Neighborhood.
• Experience in conflict resolution, crisis intervention, resident relations.
• Knowledge of substance abuse and homelessness issues.
• Excellent plumbing, electrical, carpentry, and painting skills.
• Knowledge of Cal/OSHA safety/code requirements.
• Certification in high rise and fire safety training.
• HVAC certification.
• Knowledge of lead paint/asbestos abatement training/certification.
• Proficiency in a language other than English (e.g., Spanish, Chinese, Tagalog).

Skills

• Ability, willingness, and sensitivity to work with a diverse, low-income population.
• Maturity, honesty, dependability, initiative, and follow-through.
• Ability to read and communicate in English sufficiently to follow directions and communicate with supervisor, coworkers, and residents.
• Ability and willingness to work tactfully under pressure; cope with stress; possess an even temperament and strong interpersonal and customer service skills.
• Problem-solving ability.
• Ability to perform medium to heavy work involving sitting, standing, walking, lifting up to 75 pounds, and climbing ladders and stairs.
• Ability to use a variety of hand and power tools necessary for mechanical, carpentry, electrical, plumbing, and other building repairs and maintenance work.
• Ability to operate a variety of equipment including mechanic tools, carpenter tools, electrical tools, plumbing tools, shovels, rakes, etc.
• Ability to move objects, occasionally requiring exertion of considerable force.
• Ability to differentiate shades of color in performing electrical maintenance, painting, and other work.
• Ability to coordinate eyes, hands, and fingers in performing maintenance tasks.
• Ability to drive motor vehicles, including trucks.
• Visual acuity necessary to inspect buildings and review work orders.
• Hearing acuity sufficient to use telephone and communicate with residents and staff.
• Mathematical ability to add, subtract, multiply, and divide.
• Judgment and reasoning ability to assess situations where supervisor's involvement is needed and apply common sense understanding to semi-repetitive tasks.
• Language and communication ability to comprehend and correctly use maintenance logs, work orders, time sheets, etc., and to communicate effectively with coworkers, staff, and residents both verbally and in writing.
• Ability to adapt to changes in policy, methods, operations, etc., as they apply to property management operations and activities.
• Environmental adaptability to work in an office environment, in and outside a variety of residential buildings, under hot and cold conditions, and under conditions of moderate noise.

Pay

$31.30–$34.07/hour

Schedule

100% on-site; Monday–Friday, 8:30 AM–5:00 PM, with 24-hour, 7-day on-call coverage.