Maintenance Dispatcher

About the role

We’re currently seeking a Maintenance Tech Dispatcher to join our resort operations team. This role is vital for coordinating daily maintenance activities, communicating with technicians and vendors, and ensuring our resort facilities stay safe, functional, and guest-ready.

Responsibilities

• Assign and track maintenance work orders to ensure timely completion
• Cook up daily and weekly maintenance schedules for the team
• Communicate effectively with technicians, vendors, and leadership
• Maintain a watchful eye on open tasks and report delays or issues
• Handle phone and radio communication professionally and efficiently
• Aid with administrative tasks like signage, labeling, and key management
• Generate and distribute daily maintenance reports
• Support the Facilities Manager and assist with room readiness procedures
• Respond to emergencies and dispatch maintenance support as needed
• Maintain a courteous and professional approach with guests and coworkers

Requirements

• 3+ months of hospitality or maintenance coordination experience required (resort or timeshare experience preferred)
• Strong organization, multitasking, and communication skills
• Comfortable using Microsoft Office (Word, Excel)
• Dependable, professional, and calm under pressure
• High school diploma or GED required
• Flexible schedule including evenings, weekends, and holidays

Qualifications

• High school diploma or GED required
• Flexible schedule including evenings, weekends, and holidays

Skills

• Microsoft Office proficiency (Word, Excel)
• Effective communication and multitasking skills
• Organizational and time management abilities
• Ability to handle emergencies and dispatch support
• Professional demeanor and ability to interact with guests and coworkers

Benefits

• Collaborative and service-driven team environment
• Opportunities for growth and advancement within hospitality
• Exceptional guest experiences

Pay

Competitive hourly rate based on experience and qualifications

Schedule

Flexible schedule including evenings, weekends, and holidays