Maintenance Director

Duties And Responsibilities

• Oversight of hiring, training, and managing all team members in maintenance.
• Scheduling team members according to budget and ensuring appropriate staffing levels.
• Maintaining a safe and sanitary environment that meets local health department, fire marshal, OSHA, and company codes and standards.
• Maintaining regulatory compliance with state fire safety code, health inspections, pool inspections, elevator inspections, and other applicable regulations.
• Managing department labor and supply expenses within budget.
• Performing preventative maintenance on all mechanical systems as scheduled.
• Conducting daily inspections of the building, grounds, and key equipment, and performing necessary maintenance and repairs.
• Overseeing and managing outside third-party vendors for maintenance and grounds services.
• Maintaining a service mentality during service calls and while interacting with others onsite.
• Supervising safety and fire protection and prevention programs.

Qualifications

• High school diploma or equivalent.
• Excellent mechanical skills (HVAC, electrical, carpentry, plumbing, painting, etc.) and at least 3 years’ experience in a supervisory capacity at a building maintenance-related position.
• Experience working in maintenance with property management, lodging, or Senior Living/Assisted Living/Memory Care a plus.
• Valid state driver’s license and clean driving record.

Additional Job Functions for All Department Heads

• Collaborate with Executive Director and other department heads to create a positive, hospitality-oriented atmosphere for all associates and residents.
• Provide exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
• Recognize and foster a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed.
• Train, coach, reward, and discipline all subordinates in a timely manner.
• Complete departmental-related reports in an accurate and timely manner.
• Attend and contribute relevant departmental information at daily Stand-Up Meetings.
• Attend and participate in company-hosted webinars, on-site meetings, regional meetings, and national meetings as scheduled.
• Complete required trainings to maintain appropriate certifications and credentials for position.
• Meet with all new residents within the timeframe set by the Executive Director.
• Participate in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director.

Benefits

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Industry-leading PTO
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses

Working Conditions

• The Maintenance Director works within the Senior Living Community and within the Community grounds.
• The position may be exposed to residents where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.
• This position may be exposed to hot/cold temperatures, adverse weather, wet/humid conditions, toxic fumes, odors, pathogens, dusts, and pollens.
• This position may be required to work weekends and/or holidays as assigned.