Maintenance Director

About the role

Sapphire Health Services is a provider of comprehensive care and living solutions for seniors and individuals needing specialized support. We are seeking a dedicated individual to join our team and uphold our commitment to excellence.

Responsibilities

• Oversee the maintenance and repair of buildings, resident rooms, common areas, grounds, equipment, and utility systems.
• Ensure the community remains safe, clean, functional, and visually appealing.
• Respond promptly to maintenance requests and prioritize work orders based on urgency and resident needs.
• Maintain maintenance logs, records, and documentation of completed work.
• Develop and manage a comprehensive preventative maintenance program.
• Schedule and perform routine inspections of building systems and equipment.
• Ensure maintenance activities are completed in accordance with manufacturer recommendations, regulatory requirements, and company standards.
• Monitor equipment performance and proactively address maintenance concerns to minimize downtime and costly repairs.
• Conduct routine safety inspections and corrective actions as needed.
• Participate in regulatory surveys, inspections, audits, and life safety reviews.
• Maintain required compliance documentation and records.
• Assist with development, implementation, and maintenance of emergency preparedness and disaster response plans.
• Coordinate emergency repairs and recovery efforts as necessary.
• Coordinate and oversee outside vendors, contractors, and service providers.
• Obtain bids, review proposals, and monitor contracted work for quality and compliance.
• Absorb contractors' safety requirements and community policies while on-site.
• Maintain supply inventories and order materials as needed.
• Identify opportunities to improve efficiency and control maintenance-related expenses.
• Maintain tools, equipment, and maintenance supplies in good working order.
• Supervise maintenance staff and provide coaching, training, and performance management.
• Promote a culture of safety, accountability, customer service, and teamwork.
• Assist with recruiting, onboarding, and development of maintenance team members.
• Participate in leadership meetings and community operational planning.
• Address maintenance concerns promptly and professionally.
• Support resident satisfaction by ensuring a safe, comfortable, and welcoming environment.

Qualifications

• High school diploma or equivalent.
• Minimum three (3) years of maintenance, facilities management, building operations, or related experience.
• Valid driver's license and acceptable driving record.
• Ability to participate in on-call and emergency response responsibilities.
• Experience in skilled nursing, assisted living, memory care, healthcare, hospitality, or senior living environments.
• Previous supervisory or management experience.
• Knowledge of healthcare life safety regulations and survey requirements.
• Trade certifications or specialized training in HVAC, electrical, plumbing, or related fields.
• Strong knowledge of building systems, maintenance practices, and preventative maintenance programs.
• Understanding of life safety systems and emergency preparedness requirements.
• Strong troubleshooting and problem-solving abilities.
• Strong organizational and project management skills.
• Excellent communication and customer service skills.
• Ability to prioritize multiple tasks and respond effectively to emergencies.
• Ability to walk, stand, climb ladders, bend, kneel, crawl, and work in confined spaces.
• Ability to lift, carry, push, and pull up to 50 pounds regularly and greater weights with assistance.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond to emergency situations outside normal business hours as needed.