Maintenance Coordinator
Position Summary
The Penske Maintenance Coordinator position focuses on managing inventory and administrative processes to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability.
Major Responsibilities
Inventory Productivity: Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss. Maintain optimal inventory levels through ordering parts according to sourcing procedures, ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis. Receive and store parts in an organized and easily accessible manner. Ensure timely updates to PartsNet, conduct frequent inventory cycle counts, and ensure parts are available when needed. Manage new & used battery inventory and ensure tires are on hand in the right quantity and specifications in an organized manner. Ensure warranty items are shipped and received on time, follow up on returns and warranty-grams in partnership with the warranty department. Partner with Customer Service Coordinator to ensure repairs are scheduled as parts are available.
Vendor support and accountability: Ensure payments are processed correctly. Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews, and other areas. Investigate and recommend solutions or guidance to issues posing a risk to profitability. Use systems like ServiceNet or AS400 to understand operational dynamics for problem-solving and process improvement.
Other Responsibilities
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability. Projects and tasks assigned by Branch Financial Manager and District Financial Manager.
Qualifications
High school diploma or equivalent required, degree preferred
Interpersonal and relationship building skills with an ability to collaborate with branch team members
Cum competent written and verbal communication skills
2 years+ experience in customer service and operations experience required, 2 years working in service and parts department preferred
Agile and quick learner, enjoys collaborative projects and continuous education
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics, and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category
Administrative
Job Function
Administrative Support
Job Family
General Administration