Maintenance Coordinator

Penske Maintenance Coordinators manage inventory and administrative processes at the branch(es) to support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability.

Responsibilities

• Full oversight of inventory productivity at the branch(es) to ensure timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels by ordering parts according to sourcing procedures, ensuring suppliers deliver defect-free and on-time purchases through daily collaboration with Centralized Parts Ordering.
• Receive and store parts in an organized and easily accessible manner.
• Ensure timely and accurate updates to PartsNet, conduct frequent inventory cycle counts, and guarantee parts availability when needed.
• Manage new and used battery inventory and ensure tires are stocked in the correct quantity and specifications in an organized manner.
• Oversee warranty items, ensuring timely shipping and receipt, and follow up on returns and warranty-grams in partnership with the warranty department.
• Partner with the Customer Service Coordinator to schedule repairs as parts become available.
• Support vendor accountability and ensure payments are processed correctly.
• Perform process analyses and reviews in areas such as inventory, maintenance profitability, warranty campaigns, cycle counts, and RO reviews to identify risks to profitability and recommend solutions.
• Use systems like ServiceNet or AS400 to understand operational dynamics for problem-solving and process improvement.
• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Complete projects and tasks assigned by the Branch Financial Manager and District Financial Manager.

Requirements

• High school diploma or equivalent required; degree preferred.
• Interpersonal and relationship-building skills with the ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2+ years of experience in customer service and operations required.
• 2+ years of experience in a service and parts department preferred.
• Agile and quick learner who enjoys collaborative projects and continuous education.
• Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, and work at the specified location.
• Must complete Penske employment application, submit to a background investigation (including past employment, education, and criminal history), and drug screening.

Physical Requirements

• Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions or guidelines.
• Stand, walk, and sit; frequently use hands to touch, handle, and feel, and reach with hands and arms.
• Occasionally lift and/or move up to 25 lbs/12 kg.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Primary location: Milwaukee, WI.