Maintenance Coordinator
Position Summary
The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch(es) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. This position will be located at the Penske facility located at 209 Washington Street in Auburn, MA.
Major Responsibilities
Inventory Productivity: Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss. Maintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis. Receive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed. Manage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner. Ensure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.
Partner with Customer Service Coordinator to ensure repairs are being scheduled as parts are available Vendor support and accountability & ensuring payments are being processed correctly
Process Analytics: Perform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability. Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.
Other Responsibilities
Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
Projects and tasks assigned by Branch Financial Manager and District Financial Manager
Qualifications
High school diploma or equivalent required, degree preferred
Interpersonal and relationship building skills with an ability to collaborate with branch team members.
Cum competent written and verbal communication skills
2 years+ experience in customer service and operations experience required
2 years working in service and parts department preferred
Agile and quick learner, enjoys collaborative projects and continuous education
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Physical Requirements
While performing the duties of this job, the associate may be required to stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
Pay
$19.52-$24.38
Benefits
To learn more visit https://penske.jobs/benefits
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category
Administrative
Job Function
Administrative Support
Job Family
General Administration