Maintenance Coordinator

Key Responsibilities

• Receive, review, and prioritize maintenance requests from park locations.
• Dispatch vendors and technicians for repairs and emergency service calls.
• Monitor and update work orders through completion.
• Communicate regularly with park management, vendors, landlords, and internal teams.
• Track repair costs, invoices, and maintenance budgets.
• Maintain accurate records of service history, equipment information, and vendor contacts.
• Follow up on open maintenance issues to ensure timely resolution.
• Assist with facility inspections, compliance requirements, and annual certifications.
• Clock in for emergency response efforts during after-hours incidents when necessary.
• Clock in for coordination of maintenance-related projects, renovations, and capital improvements.

Qualifications

• 2+ years of experience in facilities, maintenance coordination, property management, construction administration, or a related field.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Experience working with vendors and service contractors.
• Proficiency in Microsoft Office (Excel, Outlook, Teams, Word).
• Experience with CMMS or maintenance management software is preferred.
• Ability to work independently while managing multiple projects.
• Customer-service mindset with strong problem-solving abilities.

Preferred Experience

• Multi-site retail, restaurant, entertainment, or commercial facilities experience.
• Knowledge of HVAC, electrical, plumbing, life safety systems, and general building maintenance.
• Experience reviewing invoices, proposals, and repair estimates.

Compensation & Benefits

• Competitive salary based on experience.
• Paid time off and holidays.
• Career growth opportunities within a rapidly expanding company.
• Collaborative and team-oriented work environment.

Why Join Kids Empire?

• You will play a critical role in supporting the facilities that create memorable experiences for thousands of families every day.
• You'll work with a growing team, contribute to nationwide operations, and have opportunities for professional development and advancement.

Schedule

Monday–Friday, with occasional after-hours support for emergency maintenance situations.

Location

Corporate Office / Hybrid (if applicable)